292 Reviews of INFINITI of Bellevue - Service Center
The most professional dealership I have ever seen. Sales, service even the lounge for customers all top marks Sales, service even the lounge for customers all top marks More
Aurtoro is awesome as always! He is very organized, professional and efficient. I would definitely recommend service here! He is very organized, professional and efficient. I would definitely recommend service here! More
Arturo was excellent as always. Very professional, efficient and knowledgeable. I would definitely recommend to others! Very professional, efficient and knowledgeable. I would definitely recommend to others! More
I've had my car serviced here since I bought it. Always please with the service. Always please with the service. More
It was easy, pleasant waiting and people very courteous. Service was as fast and got back the car on time, very clean. Thank you Service was as fast and got back the car on time, very clean. Thank you More
I scheduled a serivce appointment on a Friday evening via the Dealer Website for the next Saturday morning. I was having battery issues on my 2020 Q50. Alyssa greeted me with in seconds of me pulling in to the Dealer Website for the next Saturday morning. I was having battery issues on my 2020 Q50. Alyssa greeted me with in seconds of me pulling in to the service bay and even remembered me from the last time I was there - over 4 years ago with a different vehicle. Since I'd recently purchased the used 2020 Q50 from a different dealer, I was pretty discontent that my new (to me) vehicle was having trouble starting - amongst other concerns. Alyssa took the time to reveiw every concern I was having and provided me with options for resolution on some of the more cosmetic concerns. I had no idea that several of my concerns could be repaired under the vehicle's orginal warranty. Instead of spending $200 on a new battery a month and a half after buying my 2020 Q50 - I walked away with zero spent, a brand new battery, and finally the peace of mind knowing that my new car was safe and now reliable as expected and what I had originally intended when upgrading from my older model Infinti sedan. The wait time while my car was inspected and the battery was replaced was just under 90 mins - time well spent catching up on some reading in the service lounge. If you are still reading this review.... I had horrible experinces with Infiniti of Tacoma purchasing my 2020 Q50 and even though didnt buy with Infiniti of Bellevue I was treated like I had... my car and my concerns mattered. I'll never hesitate to drive extra miles for such great service and I'll never set foot in Infiniti of Tacoma again. More