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INFINITI of Bellevue - Service Center

Bellevue, WA

4.8
292 Reviews
Call Service Center (800) 460-8924

292 Reviews of INFINITI of Bellevue - Service Center

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October 19, 2023

The service was quick and I got a loner car to get home and to use until my car was fixed. More

by bwressell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing us to assist you. We are happy that your visit was convenient and efficient and we are grateful for you and your business! We will be looking forward to seeing you again at your next visit with our team.

October 18, 2023

Brandon as the only service manager made my appointment easy with great spirit about the task. More

by chasejc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

INFINITI of Bellevue responded

Thank you for your recent visit and kind review. We did notice we earned 4 of 5 stars and we will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business! Thank you for choosing INFINITI of Bellevue!

October 17, 2023

Asha always provides the best customer service and is detailed in her work. I appreciate her professionalism! More

by neediama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

INFINITI of Bellevue responded

Thank you for your kind review and for allowing Asha and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. We appreciate you and we are grateful for your business!

October 16, 2023

Amazing work from Darren and Sunil. Clean, quick and trustable process. Car is fantastic and everything went smoothly. Will stay in touch and buy gain. More

by CARLOS.DETORRES
Recommend Dealer
Yes
Employees Worked With
Sally Fremmerlid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Simsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sunil Sales Managert
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Oct 16, 2023 -

INFINITI of Bellevue responded

Congratulations on your new car and thank you for choosing INFINITI of Bellevue! It was our pleasure assisting you with your new car purchase and we are grateful for your kind review. We welcome every opportunity to assist you again in the future and will be looking forward to seeing you at your next visit with us!

October 16, 2023

Vert efficient,fast and courteous really liked the fact I was given a lift somewhere , just wish my car was washed. More

by ROB@AVIDFISHERMAN.NET
Recommend Dealer
Yes
Employees Worked With
Alyssa Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

INFINITI of Bellevue responded

Thank you for your 5 star review and for choosing INFINITI of Bellevue. We are happy that your visit and customer experience was a positive one but we are sorry that we didn't get your car washed for you. Please stop in at your convenience so we can get that taken care of for you. We appreciate you and your business and will look forward to seeing you at your next visit with us!

October 16, 2023

The service was fantastic truly providing great service. As usual the people are professional and helpful. More

by connieinternet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing our service team to assist you. We are grateful for you and your business and happy that your customer experience was once again an exceptional one. We will be looking forward to seeing you at your next visit with us.

October 16, 2023

Arturo, respond, expertise, and attention to detail are outstanding. He was able to figure out our benefits for a new tire within minutes and was able along w the staff at Infiniti of Bellevue replace it More

by Judy Cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

INFINITI of Bellevue responded

Thank you Judy for your loyalty and for allowing Arturo and our team to assist you once again. We are grateful for the trust you have placed in us and it is always our pleasure assisting you. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!

October 16, 2023

Have had great experiences for over 20 years! Do miss the Totem lake office however More

by greenwood.dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

INFINITI of Bellevue responded

We appreciate you and your loyalty! Thank you for your recent service visit and for taking the time to share your review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit. Thank you for continually choosing INFINITI of Bellevue!

October 11, 2023

The Infiniti policy to charge 3% when you use a credit card is ridiculous. You gouge us for parts and labor and then when we try to spread out the impact of the gouge over multiple months by paying with More

by frankschott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa Dillon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

INFINITI of Bellevue responded

Thank you Frank for your feedback. We are sorry to learn about your disappointment in our new payment system and I will make sure to pass on your feedback on to upper management. Thank you again for your visit and for trusting our service team to assist you. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

October 11, 2023

The service that Arturo and Infiniti of Bellevue provided was exceptional as usual. Thank you. More

by todd65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

INFINITI of Bellevue responded

Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with Arturo and our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again.

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