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INFINITI of Bellevue - Service Center

Bellevue, WA

4.8
292 Reviews

292 Reviews of INFINITI of Bellevue - Service Center

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June 20, 2023

The staff is friendly and efficient. My car was fixed sooner than promsed and the team communcated all of the details about the process. More

by smccrathsmith
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Asha is highly pro and very accomodating. She made sure my arrangements were made to get to and fro the dealership. More

by Boooda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Wanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Moeini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Virtue
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Fast, friendly, and they were able to provide me with an equivalent QX60 loaner free of charge while they completed inspections, repaires, & maintenance. Always a pleasure working with Arturo at Infiniti o More

by JayC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
June 16, 2023

The service performed was replacing fluids which cost over $900.00. Also. it actually cost me $23.00 to pay my bill due to a new system they are using. Nasty! More

by mrh123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

INFINITI of Bellevue responded

Thank you for your visit and for taking time to share your feedback about your experience. We are sorry to learn of your disappointment in our pricing and new payment system. If you would like to discuss your visit and experience further please reach out to our management team at customercare@infinitiofbellevue.com or 425-821-1600. We welcome every opportunity to learn how we can earn back your trust and confidence in our team.

June 16, 2023

Another great job by a great group of people. Thank You, Infiniti of Bellevue. Thank you David and Arturo. More

by Gary D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo and David
June 16, 2023

I enjoy going there. Never had any issues when I'm there. And let's talk about their snacks. Though I don't need them, but today when I was there. Them snacks helped my e More

by chant_the_fighter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

For your most loyal customers you don’t need to charge the diagnostic fee as well as the credit card 3% especially if they are take you as trusted partner and are willing to pay large amounts for all thei More

by langton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

I always feel at home there and in and I am always treated with respect my car of course is in perfect condition. Thanks to this service. More

by mdmitchell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My excellent service was from Arnando
June 15, 2023

Great service and attention as usual. Appreciate the responsiveness and attention to details of customer service. More

by chrisf6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

I love infiniti of Belleve. The team is great. The waiting room is great. The service is great! Thank you More

by usaedxl9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha
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