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INFINITI of Bellevue - Service Center

Bellevue, WA

4.8
294 Reviews
Call Service Center (800) 460-8924

294 Reviews of INFINITI of Bellevue - Service Center

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July 01, 2023

Jaylene is just amazing! She is One of the only reasons we keep coming back to infiniti! More

by ammurawski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Report | Print
Jul 01, 2023 -

INFINITI of Bellevue responded

We appreciate your kind review and we are grateful for your continued business! We are that happy that Jayelene continues to provide you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Bellevue and for your continued loyalty to our service team!

June 30, 2023

Alyssa was great but I thought unnecessary items were added as recommendations and it was a rip off with more than $3,300 in invoice. I had changed tires 2 year back from them and now they recommended ch More

by abhinavaggarwal04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Blanchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2023 -

INFINITI of Bellevue responded

We apologize for any miscommunication during your recent service visit and we are very sorry in your disappointment with us. We appreciate you speaking with our Service Manager and we are looking forward to making sure your next visit with our team is a positive one. Thank you for your feedback!

June 30, 2023

Overall great experience! Their customer relationship manager was great! She took take of everything like a breeze! More

by Rahul Khurana
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Wanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon O'Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Moeini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Virtue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Evans
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Jul 01, 2023 -

INFINITI of Bellevue responded

Thank you Rahul for your review and visit. We are happy that your overall experience was a great one. We will look forward to your next visit with us. Thank you for choosing INFINITI of Bellevue!

June 29, 2023

it was wonderful working with Alyssa Dillon from the Service Department. She was professional and took the time to explain the services. Appreciated her and her team's work. More

by girold.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Dillon
Report | Print
Jul 01, 2023 -

INFINITI of Bellevue responded

Thank you for your kind review and for allowing Alyssa and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time. Thank you for choosing INFINITI of Bellevue!

June 28, 2023

Superb Superb Superb Superb superb Superb Superb Superb Superb Superb Superb Superb facilities and service More

by jaearah
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2023 -

INFINITI of Bellevue responded

Thank you for your 5 star review and for choosing INFINITI of Bellevue. We appreciate you and your business!

June 27, 2023

Nice and easy conversation. No push. Exceptional expertise. The car I got is exactly as described. More

by yuyuyusen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2023 -

INFINITI of Bellevue responded

Thank you for taking time to share your 5 star review! We are so happy to hear that your experience with our team was exceptional and it was our pleasure assisting you. We appreciate you and your business and we look forward to seeing you again. Thank you for choosing INFINITI of Bellevue!

June 27, 2023

Everyone was professional and courteous. . Thank you for the help. Have a nice day. Thanks. More

by aarondwalley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arturo
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Jul 01, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing us to assist you. We are grateful for you and your business!

June 26, 2023

Professional and courteous. I felt that I received good care and valued as a customer. Thanks More

by alnatourn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis Wanner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo and Jayleen.
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June 26, 2023

Wonderful customer service and communication. I had an emergency service need for my vehicle and Infiniti handled it very quickly and professionally and fixed the issue. My car looked beautiful w More

by besumner8
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
Report | Print
June 26, 2023

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by gfern
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dennis Wanner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Blanchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon O'Quin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Moeini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Virtue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Evans
Report | Print
Jun 26, 2023 -

INFINITI of Bellevue responded

We are very sorry to learn about your disappointment in your experience and never want a customer to leave without the opportunity to discuss what we can do to make things right. Please reach out to our management team at 425.821.1600 or by email to customercare@infinitiofbellevue.com with your contact information so that we may complete your request to be removed from our email and SMS list.

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