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INFINITI of Bellevue - Service Center

Bellevue, WA

4.8
292 Reviews

292 Reviews of INFINITI of Bellevue - Service Center

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July 14, 2023

Service advisor knowledgeable and professional. Technician was detail oriented and thorough. Service and corrective action was well done. . More

by blaine10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha, Jaylenne
Sep 06, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing us to assist you. We are grateful for you and your business!

July 10, 2023

Good communication. I had to wait a couple of days for a part, but work was done earlier than expected. Brandon kept me updated throughout the process. More

by heatherhedlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 06, 2023 -

INFINITI of Bellevue responded

Thank you for your kind review and for allowing Brandon and our team to assist you with your service needs. We are happy that your experience during your visit was a positive one and we will be looking forward to seeing you next time.

July 10, 2023

Always courteous and good service. Nice accommodations. Advisors and techs do a great job. I've been coming here since 2016. More

by fourthqtr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa
Sep 06, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you with your service needs and for sharing your 5 star review. We will look forward to your next visit with us.

July 08, 2023

The customer service here is 10/10 the best Infiniti dealership out here always a great experience More

by Angel peña
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Sep 06, 2023 -

INFINITI of Bellevue responded

We appreciate you Angel! Thank you for choosing INFINITI of Bellevue and for allowing us to assist you. We are grateful for you and your business!

July 07, 2023

Very expensive for the value provided. You will pay premium costs for less than average customer service. More

by vishal.duriseti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Blanchard
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Very very very very very very very very very very very very very good service! More

by usaedxl9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
July 05, 2023

Courteous staff and timely, efficient service. We are always very pleased at Infiniti of Bellevue. More

by 4nancy.hochman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Sean and Demetri made the buyer vehicle experience efficient and detailed. Sean was specially thorough during vehicle pick up on going through all setup details and explaining the features. More

by Shawn li
Recommend Dealer
Yes
Employees Worked With
Sean Kiani & Demetri
July 01, 2023

Jaylene is just amazing! She is One of the only reasons we keep coming back to infiniti! More

by ammurawski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Jul 01, 2023 -

INFINITI of Bellevue responded

We appreciate your kind review and we are grateful for your continued business! We are that happy that Jayelene continues to provide you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Bellevue and for your continued loyalty to our service team!

June 30, 2023

Alyssa was great but I thought unnecessary items were added as recommendations and it was a rip off with more than $3,300 in invoice. I had changed tires 2 year back from them and now they recommended ch More

by abhinavaggarwal04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Blanchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

INFINITI of Bellevue responded

We apologize for any miscommunication during your recent service visit and we are very sorry in your disappointment with us. We appreciate you speaking with our Service Manager and we are looking forward to making sure your next visit with our team is a positive one. Thank you for your feedback!

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