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INFINITI of Bellevue
Bellevue, WA
404 Reviews
Welcome to
INFINITI of Bellevue
As your local INFINITI retailer, we know that you are looking for the highest quality INFINITI models. We have a great selection of comfortable, luxurious, performance-packed sedans like the INFINITI Q50 to get you through your daily commute on the I-5. We also have incredible All Wheel Drive crossovers like the INFINITI QX60, a perfect vehicle for heading over to the ferry to cross the Puget Sound to Bainbridge Island for a weekend family camping trip at Fay Bainbridge Park. The perfect INFINITI to suit your needs and lifestyle is waiting for you right here at Seattle INFINITI retailer, INFINITI of Bellevue.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 404 reviews
July 07, 2023
Very expensive for the value provided. You will pay premium costs for less than average customer service. You will pay premium costs for less than average customer service. More
by vishal.duriseti
Verified CustomerEmployees Worked With
July 05, 2023
Courteous staff and timely, efficient service. We are always very pleased at Infiniti of Bellevue. We are always very pleased at Infiniti of Bellevue. More
by 4nancy.hochman
Employees Worked With
July 05, 2023
Fast and good selection. Process was tolerable. Great coffe and drinks location a little tough Process was tolerable. Great coffe and drinks location a little tough More
by rick@richardsonwelldrilling.com
July 03, 2023
Sean and Demetri made the buyer vehicle experience efficient and detailed. Sean was specially thorough during vehicle pick up on going through all setup details and explaining the features. efficient and detailed. Sean was specially thorough during vehicle pick up on going through all setup details and explaining the features. More
by Shawn li
Employees Worked With
Sean Kiani & Demetri
July 01, 2023
I see lots of good online reviews for Infiniti of Bellevue – my experience was literally Terrible. My wife’s car was recently totaled by a very bad hail storm and her car was her baby. This dealer ha Bellevue – my experience was literally Terrible. My wife’s car was recently totaled by a very bad hail storm and her car was her baby. This dealer had a nice used convertible that she liked, so I worked out a deal with the sales team (emails, phone calls, and texts). As I don’t live in the Seattle area, I was considering flying there and driving the car home or possibly shipping it. The sales team provided me with a quote for shipping at the beginning of the negotiation and that number was reasonable. We then completed negotiation on the car in 2 subsequent calls and, in the last call, they said they double-checked the shipping cost and it had gone up a few hundred dollars more, but that they would explore a few other shipping companies and call me back to get the deposit. I asked if the deal was done as far as the negotiation on the car and their response was YES…so we just needed to iron out a final price on shipping. 2 hours later they had not called to get the deposit or provided an update on shipping cost, so I called and was told the sales guy was busy with another customer. One hour later, the sales team called to inform me they sold the car to a different customer. Technically we had not closed the deal, no contracts signed, and no deposit provided…but I told them this is why people don’t like buying cars from Shady sales people. I know there online posts from folks that are "always disgruntled" and complain for the sake of complaining...that's not me and not the reason for this review...I'm a reasonable guy and Infiniti of Bellevue did not honor our agreed upon deal. I will never buy a car from Infiniti of Bellevue and I highly recommend you avoid this dealer as well. More
by John
Employees Worked With
Bobby Justice
June 30, 2023
Overall great experience! Their customer relationship manager was great! She took take of everything like a breeze! Their customer relationship manager was great! She took take of everything like a breeze! More
by Rahul Khurana
Employees Worked With
Other Employees :
Sean Evans
June 30, 2023
Alyssa was great but I thought unnecessary items were added as recommendations and it was a rip off with more than $3,300 in invoice. I had changed tires 2 year back from them and now they recommended ch added as recommendations and it was a rip off with more than $3,300 in invoice. I had changed tires 2 year back from them and now they recommended changing again, I would suggest to be careful as they are trying to upsell and add unnecessary items, this is the first time I felt though I have been servicing from them since I bought the car from them in 2017. More
by abhinavaggarwal04
Employees Worked With
June 29, 2023
it was wonderful working with Alyssa Dillon from the Service Department. She was professional and took the time to explain the services. Appreciated her and her team's work. Service Department. She was professional and took the time to explain the services. Appreciated her and her team's work. More
by girold.m
Employees Worked With
Alyssa Dillon
