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INFINITI of Bellevue

Bellevue, WA

4.7
404 Reviews
Welcome to INFINITI of Bellevue As your local INFINITI retailer, we know that you are looking for the highest quality INFINITI models. We have a great selection of comfortable, luxurious, performance-packed sedans like the INFINITI Q50 to get you through your daily commute on the I-5. We also have incredible All Wheel Drive crossovers like the INFINITI QX60, a perfect vehicle for heading over to the ferry to cross the Puget Sound to Bainbridge Island for a weekend family camping trip at Fay Bainbridge Park. The perfect INFINITI to suit your needs and lifestyle is waiting for you right here at Seattle INFINITI retailer, INFINITI of Bellevue.
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11815 N.E. 8th Street

Bellevue, WA

98005

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Showing 404 reviews

August 08, 2023

I was a bit disappointed in communication about when my vehicle would be ready. I had to call a few times to get confirmation that repairs were completed. This was the only time in 8 years that I didn't More

by jmbtec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asha Taft
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

INFINITI of Bellevue responded

Thank you for your continued loyalty, we are sorry to learn that we didn't provide you with the full 5 star experience we strive for and you deserve. If you would like to discuss your experience further please reach out to us at customercare@infinitiofbellevue.com or 425.605.1375 so we can learn how to earn back your complete trust and confidence in us. Thank you for choosing INFINITI of Bellevue!

August 07, 2023

Overall great experience. The waiting room was a delight with nibbles and coffee and tea was nice. More

by gray_bs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

INFINITI of Bellevue responded

Thank you for your kind review and for allowing INFINITI of Bellevue to assist you. We are happy that your visit was a delightful customer experience and we will be looking forward to your next visit with us. We appreciate you and your business!

August 07, 2023

Efficient drop off (including loaner car) and pick up with a job well done in between. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for choosing INFINITI of Bellevue and for allowing us to assist you. We are grateful for you and your business!

August 07, 2023

Very professional. Attentive to their customer needs. Must of had 3 employees ask if they could help me. Just excellent customer service. More

by Infiniti customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

INFINITI of Bellevue responded

Thank you for your visit! We are happy that you were provided with great customer care during your visit and it was our pleasure assisting you. We are grateful for you and your business!

August 07, 2023

Great place, very communicative! Brandon is great to work with and so is Jayelene. Always will come back. More

by maddiekaufman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayelene Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of Bellevue responded

We appreciate your kind review and we are grateful for your continued business! We are that happy that Brandon and Jayelene continue to provide you with exceptional customer care and it is our pleasure assisting you. Thank you for choosing INFINITI of Bellevue and for your continued loyalty to our service team!

August 07, 2023

Always a great experience at Bellevue infiniti. Great service and service specialists. I have had bad experiences at other dealership and although it's a drive I would rather come to Bellevue for More

by LIZ.MENDOZA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of Bellevue responded

We appreciate you and your loyalty Liz. Thank you for your service visit and for taking the time to share your kind review. It is always our pleasure assisting you and we will look forward to seeing you at your next visit

August 07, 2023

Had to get it in on short notice because it was overheating. Can’t use a credit card now to pay without getting the 3% credit card fee tacked on. That’s new. Couldn’t get me a loaner because it More

by rkbechtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of Bellevue responded

Thank you for your 5 star review and for choosing INFINITI of Bellevue. We appreciate you and your business!

August 07, 2023

There were no add in’s. The staff were friendly. And the availability of a Lyft trip to perform an errand while we waited was invaluable. More

by Karengwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of Bellevue responded

Thank you Karen for your 5 star review and for choosing INFINITI of Bellevue. We appreciate you and your business!

August 05, 2023

Great team to work with. Easy, smooth process even with an out of state sale. More

by erinyakima
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon O'Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Moeini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Fremmerlid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Simsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of Bellevue responded

Congratulations Erin on your new car and thank you for choosing INFINITI of Bellevue! It was our pleasure assisting you with your new car purchase and we are grateful for your kind review. We appreciate you and your business!

August 03, 2023

Was great, although no one was in the bay to great me why i pulled in and i had to find someone. Once I did everything was great. More

by mattsprenke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of Bellevue responded

Thank you Matt for your service visit and kind review. We are sorry for your wait in the service drive and that your experience was only a 4 star visit. We will be looking forward to the next opportunity to make your visit with our team the full 5 star experience we strive to provide. We appreciate you and your business!

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