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INFINITI of Bellevue

Bellevue, WA

4.7
404 Reviews
Welcome to INFINITI of Bellevue As your local INFINITI retailer, we know that you are looking for the highest quality INFINITI models. We have a great selection of comfortable, luxurious, performance-packed sedans like the INFINITI Q50 to get you through your daily commute on the I-5. We also have incredible All Wheel Drive crossovers like the INFINITI QX60, a perfect vehicle for heading over to the ferry to cross the Puget Sound to Bainbridge Island for a weekend family camping trip at Fay Bainbridge Park. The perfect INFINITI to suit your needs and lifestyle is waiting for you right here at Seattle INFINITI retailer, INFINITI of Bellevue.
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11815 N.E. 8th Street

Bellevue, WA

98005

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Showing 404 reviews

September 30, 2024

I recently purchased a 2016 Toyota RAV4 SE from Infiniti of Bellevue, and I couldn’t be more satisfied with the experience. From the moment I arrived for the test drive, the team was friendly, professional, More

by Monir
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Llias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

INFINITI of Bellevue responded

Monir, congratulations to you! We appreciate your kind words regarding your recent experience at Infiniti of Bellevue! Your satisfaction means the world to us, and we're thrilled to hear that Bobby, Demetri, Sean, and the rest of our team could make your car buying process quick and seamless. Thank you so much for recommending us, we are very grateful. If you have any questions or concerns that arise please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

July 20, 2024

Really pathetic customer service. Unexpected of Infniiti dealerships. Callous, rude, unprofessional, uncaring attiture from service team. Would not recommend. Take your business e More

by Amir Rihali
Service Time
Recommend Dealer
No
Employees Worked With
Service manager woman but she did not give her name.
Oct 07, 2024 -

INFINITI of Bellevue responded

Thank you very much for taking the time to leave your feedback Amir. We want to sincerely apologize about your recent service experience. When you get the free time, please reach out to our service manager Janell so we can gather more details about what happened her direct line is 425-605-1369. Thank you again for feedback Amir it is invaluable to us, we value you and your business.

May 24, 2024

Outstanding service! A huge thank you to the team at Infiniti of Bellevue for their exceptional care and kindness throughout my car-buying journey. From the moment I step More

by Newfordboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon O'Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Simsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asha Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

INFINITI of Bellevue responded

Hello! We apologize for missing your review. Congratulations to you! We are thrilled to hear about your positive experience at Infiniti of Bellevue! Your kind words mean a lot to our team, and we're so happy to know that we were able to make your car-buying journey a memorable one. Thank you so much for choosing Infiniti of Bellevue. We look forward to seeing you on your next visit! If you have any questions or any concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

May 09, 2024

Asha was a wonderful representative, was knowledgeable, helpful and courteous. It was a super positive experience More

by Bobmeucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

INFINITI of Bellevue responded

Hi there! We apologize for missing your review. Thank you so much for taking the time to share your positive experience with Asha at Infiniti of Bellevue. We're so glad to hear that she provided you with knowledgeable, helpful, and courteous service! It is our goal to male every customer feel valued and supported, and we're thrilled to know that Asha exceeded your expectations. If you have any questions or concerns that arise, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 22, 2024

Always attentive to my concerns with the car I bought from them. Does what I want cleaned during the maintenance service check. More

by opinesandiego
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

INFINITI of Bellevue responded

Thank you for your loyalty and for allowing Arturo and our team to assist you once again. We are grateful for the trust you have placed in us and we are happy that you are provided with attentive customer care. We will look forward to seeing you at your next visit with us. Thank you for continually choosing INFINITI of Bellevue!

January 01, 2024

We ended up at this dealership by accident but absolutely enjoyed the experience. We ended up purchasing our beloved Q60 red sport purely based on their willingness to help us and the absolutely lovely treat More

by Forsmicheal117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon O'Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

INFINITI of Bellevue responded

Congratulations on your new car and thank you very much for taking the time to share your kind and thoughtful review and recommendation. We are happy that our Sales team provided you with an exceptional experience during your visit and it was our pleasure working with you. We appreciate you and your business and we welcome every opportunity to assist you, your family and friends in the future. Thank you for choosing INFINITI of Bellevue and all the best in the New Year!

December 31, 2023

Arturo is always very helpful with any issues that might arise with my vehicle. It’s always a pleasure to come in for service . They take care of you from step 1. More

by Borisprikhodko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

INFINITI of Bellevue responded

Thank you for your loyalty and for allowing Arturo and our team to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Wishing you all the best in the New Year!

November 15, 2023

Greed will eventually be the death of all dealerships. People are tired of markups and being ripped off at every turn. I get s business needs to make a profit but trying to make 10k on every transaction i More

by Integra1101
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Bobby Justice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

INFINITI of Bellevue responded

We are sorry to learn that your visit was not a positive one. Please reach out to our Management team at customercare@infinitiofbellevue.com or 425.821.1600 if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

October 22, 2023

Arturo was great as always! Spends the time to understand our auto issues and goes above and beyond to get them resolved. More

by jdnmindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Centurion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

INFINITI of Bellevue responded

Thank you for your kind review and for allowing INFINITI of Bellevue to assist you. We are grateful for the trust you have placed in us and we are happy that Arturo provided you with a positive customer experience once again. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Bellevue!

October 20, 2023

Convenient appointment process, pleasant and knowledgeable people, attractive work space while waiting for my vehicle, good communications of progress and recommendations. More

by petercoffee.ile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

INFINITI of Bellevue responded

We appreciate you! Thank you for allowing INFINITI of Bellevue to assist you with your service needs and for sharing your 5 star review. We are happy that your visit with us was convenient, comfortable and pleasant. We will look forward to your next visit with us. Have a great weekend!

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