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INFINITI of Bayside
Bayside, NY
323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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323 Reviews of INFINITI of Bayside
April 09, 2023
They have a new management team and already you can see and feel the difference. The prior managers didn’t appreciate loyalty and customer satisfaction was not important. The waiting area was dirty and run and feel the difference. The prior managers didn’t appreciate loyalty and customer satisfaction was not important. The waiting area was dirty and rundown. The new management is great and the place is clean and welcoming. Brian Derrick was my salesman and he is awesome. He is professional and knowledgeable. I will be back. More
by Serena
Employees Worked With
David Fine, Brian Derrick, David Banks
March 16, 2023
I was very happy with this dealership. I was first contacted by Brian when I inquired about one of the pre-owned vehicles online. When I finally went to the dealership I was shown around b I was first contacted by Brian when I inquired about one of the pre-owned vehicles online. When I finally went to the dealership I was shown around by Donald. This Infinti in Bayside is welcoming and very well kept. The car I saw online was not available but I saw on that I liked. We were not able to come to an agreed price on that day, but Brian reached out to me on a later date and we were able to close the deal. Brian is wondeful. He is personable, transparent and and all around nice guy. I felt heard and not pressured. Donald was very helpful in acclimating me to my new vehicle and making sure I was comfortable with the specs. The financial services manager, Russ was easy to talk to and did not pressure me like other dealerships have. I would recommend anyone to Infinit of Bayside. They are top notch! More
by ketlarai
Employees Worked With
Brian Derrick, Donald You, Russ Archer
January 14, 2023
Service was great definitely looking forward to work with you all again. Marvin makes sure I understand everything that was going on the end with the warranty company, his customer service is great you all again. Marvin makes sure I understand everything that was going on the end with the warranty company, his customer service is great More
by shrldinham
Employees Worked With
Marvin Bowman
November 23, 2022
I tried to trade my sedan in 6 months after I purchased it for a coupe of the same year. The coupe was what I was originally looking for. They didn’t have it. They pushed me towards the sedan. When I cam it for a coupe of the same year. The coupe was what I was originally looking for. They didn’t have it. They pushed me towards the sedan. When I came back for an oil change and saw the coupe they tried to get an additional 10k down payment. I just wanted to swap cars. My cars was just as mint when I first got it. Would be nice if the service department realized people have to work to pay for these cars and made weekend hours available. However when you do get a chance to make an appointment and receive service. It is well done. As long as you don’t need a loaner car. Then fuggedaboutit. More
by Redd
Employees Worked With
Greg Carrion, Marvin Bowman, Peter Szanto, Joe Rello
November 21, 2022
Brian the salesman was very friendly and knowledgeable. I was Happy with the experience I got at Bayside and ended taking the 2023 Infiniti QX55. They really worked with me, I would recommend anyone to go I was Happy with the experience I got at Bayside and ended taking the 2023 Infiniti QX55. They really worked with me, I would recommend anyone to go there and ASK FOR BRIAN. I went to other Infiniti dealers and was very unsatisfied with all of them. I thought this dealer was going to be the same but was very surprised with them I recommend them100%. More
by dpino
Employees Worked With
Brian Derrick
