INFINITI of Bayside

Worst treatment ever This guy Michael Martindale was so disrespectful he was just judging me by the way I look I was purchasing a car cash for over $23000 he couldn't conc This guy Michael Martindale was so disrespectful he was just judging me by the way I look I was purchasing a car cash for over $23000 he couldn't conceive and he's small mid that I had the cash for the car and started questioning where the funds were coming from when I explained to him three times the I was using a bank check .When I told him I didn't want to deal with him anymore he told me to leave what a way to treat a customer very dissatisfied this is definitely not a luxury car dealer. By any means I forgot to mention Chris M this guy went above and beyond to make the deal happen I'm really sorry to say Chris that the actions of your co-workers influence my review More

Worse dealership They do not honor their prices rip off new customers rude and play games went in there to make a deal and the price went up over 12k and played games They do not honor their prices rip off new customers rude and play games went in there to make a deal and the price went up over 12k and played games with the prices then sends a financing person to come to you when the deal was not even made due to high prices this dealership lies and dont care need to go somewhere else they rip off customers More

Bad dealer They sold me defected brand new 2019 infinity qx60.the brand new car had scratches and the touchscreen isn’t working well.i made the appointment for t They sold me defected brand new 2019 infinity qx60.the brand new car had scratches and the touchscreen isn’t working well.i made the appointment for the repair and waited one week for my appointment.they took couple of hours for the repair and sent me home saying that it was fixed.but it was never fixed.i went back to them again and now they are telling me that they have to change whole touchscreen thing.waited 2 more weeks for the parts. More

Great Experience I want to start of first by saying Micheal Browne is a very professional person as the Gm, I dealt with him in getting my Q50 Redsport 400. He is very I want to start of first by saying Micheal Browne is a very professional person as the Gm, I dealt with him in getting my Q50 Redsport 400. He is very friendly and kind, he took care of me and guided me every step of the way, the price was good especially for the car im driving, Him and his team are great and will answer your questions step by step. Micheal thank you again im happy with my new Redsport. I recommend this dealership More

First class attention to detail from Marvin and team Whenever I need service I am never stressed since Infiniti of Bayside has the most dedicated team. Marvin always ensures all aspects are handled, from Whenever I need service I am never stressed since Infiniti of Bayside has the most dedicated team. Marvin always ensures all aspects are handled, from loaners, to follow up calls etc.. Thank you MArvin and team Bayside. More

Don’t buy a car from here Horrible sales dept, got a 2017 q50 from them not too long ago. Had stained carpets, wasn’t the car the test drove, partly my fault as it was dark and Horrible sales dept, got a 2017 q50 from them not too long ago. Had stained carpets, wasn’t the car the test drove, partly my fault as it was dark and didn’t look closely into it. Still waiting for spare keys. No donut or jack in the car. Please do not buy a car from here. If you do, please check thoroughly after they say they’re getting the car ‘cleaned’. More

Poor service far below expectations for a luxury product Infiniti is our first luxury car purchase and I’ve been flabbergasted to find that Bayside Infiniti service is worse than the Toyota dealership I had Infiniti is our first luxury car purchase and I’ve been flabbergasted to find that Bayside Infiniti service is worse than the Toyota dealership I had been going to. Their annual check up was not thorough and when I called to register a complaint the representative who answered the phone was unbelivably rude. She then transferred me to the service manager, who basically said you’re right, our standard service does not include what you got from the Toyota dealer, apologized and that was it. When you buy a luxury vehicle you should get luxury service and Infiniti Bayside failed miserably here. Will definitely never buy a car from them ever again. More

MARVIN AT SERVICE IS THE BEST AND EXCEPTIONAL MARVIN AT SERVICE IS THE BEST AND MOST EFFICIENT HE CARES FOR HIS CUSTOMERS AND MAKES IT A PLEASURE THIS IS MY SECOND VISIT WITH MARVIN MARVIN AT SERVICE IS THE BEST AND MOST EFFICIENT HE CARES FOR HIS CUSTOMERS AND MAKES IT A PLEASURE THIS IS MY SECOND VISIT WITH MARVIN More

Professionalism at it's best As soon as we walked in we were greeted by Santiago a true professional who guided us throughout the entire process. My wife loves the QX60 and we are As soon as we walked in we were greeted by Santiago a true professional who guided us throughout the entire process. My wife loves the QX60 and we are so glad that we came all the way to Bayside, the staff is on point. Highly recommended! More

Used new car The worst new car buying experience I've ever had, they make you wait for hours before any paperwork is started then they lie about the milage I was t The worst new car buying experience I've ever had, they make you wait for hours before any paperwork is started then they lie about the milage I was told my new car had 30 miles when it really had 279,, plus the car was dirty had a d ad battery no owners manual and they didn't even give me a full tank of gas like they are supposed to.Stay away from Bayside Infiniti , they should be ashamed the way they do business.I would never recommend Bayside Infiniti More