1,148 Reviews of INFINITI Stuart - Service Center
Kevin’ was extremely courteous and helpful. The car was done when they said it would be done. It was returned very clean and everything done as it should’ve been. done when they said it would be done. It was returned very clean and everything done as it should’ve been. More
Infiniti of Stuart Makes Life Easy Kevin arranged to have my car picked up and dropped off at my home. Normally I drive the 55 miles to Stuart for service, but I didn't want to have t Kevin arranged to have my car picked up and dropped off at my home. Normally I drive the 55 miles to Stuart for service, but I didn't want to have to wait around for the service to be completed. Conner, the driver who handled my vehicle, was wonderful. This was so convenient.....thank you, Infiniti. More
He was great to speak with and answered all of my questions. He made sure to keep in contact via email and by phone in regards to any and all service issues questions. He made sure to keep in contact via email and by phone in regards to any and all service issues More
Small problem that Kevin and a tech took care of right away. Small problem that they took care of right away within 5 minutes. I was in and out. Thank you! Very efficient. Didn’t have to wait or leave car Small problem that they took care of right away within 5 minutes. I was in and out. Thank you! Very efficient. Didn’t have to wait or leave car More
Great kind service reps who helped each other and made sure they wiped everything down. My service was done in a timely manner. Great experience sure they wiped everything down. My service was done in a timely manner. Great experience More
This is a very customer friendly dealership and I am very pleased with the service that I get when I visit this location and it is convenient for me to get to! pleased with the service that I get when I visit this location and it is convenient for me to get to! More
Not the best service there were a few things that could be improved on, 1. If I had not questioned the price of the oil & filter change, I would have paid more tha there were a few things that could be improved on, 1. If I had not questioned the price of the oil & filter change, I would have paid more that double what I have paid for my last 5 done at Infinity Stuart 2. I had 2 minor warranty issues. Not sure if they bother to check the work done, but the center consol power plug, still does not work 3. I understand times are difficult but to have my car picked up on Wed. Afternoon and not get it back until Fri. Afternoon when it was in for a basic oil & filter and 2 minor warranty issues. Not really an issue at this time, but don’t think I would use this service again. 4. I sent a note with the work I wanted done with the driver, and a couple coupons and thinking the service advisor never received them, since he had too call me about the work . More
The cost quote for oil change was less than charged, and I paid more than quoted even with $15 discount, plus I’ve never been charged a fee for using my credit card and didn’t think that was even allowable, I paid more than quoted even with $15 discount, plus I’ve never been charged a fee for using my credit card and didn’t think that was even allowable, and the coupon said they’d fill tank which was not. More
Took car in for routine maintenance and received attentive service from start to finish - on time and professional. Waiting area is very clean and well appointed. Car was brought out sparkling cle attentive service from start to finish - on time and professional. Waiting area is very clean and well appointed. Car was brought out sparkling clean More
People treat you very differently compared to other dealership from service to sales. They go above and beyond to take care of any issues you may have. dealership from service to sales. They go above and beyond to take care of any issues you may have. More