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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,148 Reviews

1,148 Reviews of INFINITI Stuart - Service Center

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April 20, 2020

Kevin’ was extremely courteous and helpful. The car was done when they said it would be done. It was returned very clean and everything done as it should’ve been. More

by donr1995
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Apr 20, 2020 -

INFINITI Stuart responded

Thank you for your review and business. We look forward to continue to assist you with your vehicle needs!

April 17, 2020

Infiniti of Stuart Makes Life Easy Kevin arranged to have my car picked up and dropped off at my home. Normally I drive the 55 miles to Stuart for service, but I didn't want to have t More

by divon56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner, Kevin Horner, Alan Franciosi
Apr 17, 2020 -

INFINITI Stuart responded

Thank you for your business! We look forward to continuing to assist you with your vehicle needs.

April 17, 2020

He was great to speak with and answered all of my questions. He made sure to keep in contact via email and by phone in regards to any and all service issues More

by K.CYPRIAN1
Recommend Dealer
Yes
Employees Worked With
Darren Sooknanan
Apr 17, 2020 -

INFINITI Stuart responded

Thank you for your 5 star review and for your business!

April 14, 2020

Small problem that Kevin and a tech took care of right away. Small problem that they took care of right away within 5 minutes. I was in and out. Thank you! Very efficient. Didn’t have to wait or leave car More

by DBARLOW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown technician, Kevin Horner
Apr 14, 2020 -

INFINITI Stuart responded

Thank you for your business and your 5 star review!

April 10, 2020

Great kind service reps who helped each other and made sure they wiped everything down. My service was done in a timely manner. Great experience More

by J33N
Recommend Dealer
Yes
Employees Worked With
Kevin Horner, Mary Kniffen
Apr 10, 2020 -

INFINITI Stuart responded

Thank you for your business and your review! We look forward to assisting you throughout the future.

April 09, 2020

This is a very customer friendly dealership and I am very pleased with the service that I get when I visit this location and it is convenient for me to get to! More

by FRANWARE
Recommend Dealer
Yes
Employees Worked With
Darren Sooknanan
Apr 09, 2020 -

INFINITI Stuart responded

Thank you for your business and your review! We look forward to continuing to assist you!

April 06, 2020

Not the best service there were a few things that could be improved on, 1. If I had not questioned the price of the oil & filter change, I would have paid more tha More

by VERODOODLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Sooknanan
Apr 06, 2020 -

INFINITI Stuart responded

Thank you for your review and feedback. We are disappointed to see that you have had less than an excellent service experience with us. I would like to speak with you further to go over some of these things so we can turn this into a 5 star visit! Sometimes while warranty work may seem like something minor, it may take longer than what we originally think to have it completed. Also, our service advisers are required to call to verify work, etc. Please reach me at 772.266.7573 so we can speak further. Thank you! Amanda McCartney Business Development Manager amanda.mccartney@INFINITIStuart.com

April 06, 2020

The cost quote for oil change was less than charged, and I paid more than quoted even with $15 discount, plus I’ve never been charged a fee for using my credit card and didn’t think that was even allowable, More

by TJL64
Recommend Dealer
No
Employees Worked With
I don’t know the name of the person who quoted me
Apr 06, 2020 -

INFINITI Stuart responded

Thank you for your feedback. We have implemented new policies but still offer our customers the choice to pay with debit, check, or cash that does not have an additional fee. Our coupons do offer a top off of fluids, and the offer is valid up to 5 quarts. Could you please contact me at 772.266.7573 so we could speak further in regards to who you worked with and your coupon? Thank you Amanda McCartney Business Development Manager amanda.mccartney@INFINITIStuart.com

April 03, 2020

Took car in for routine maintenance and received attentive service from start to finish - on time and professional. Waiting area is very clean and well appointed. Car was brought out sparkling cle More

by GRAECARE
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Apr 03, 2020 -

INFINITI Stuart responded

Thank you for your 5 star review! We look forward to continue to assist you with your vehicle needs!

April 02, 2020

People treat you very differently compared to other dealership from service to sales. They go above and beyond to take care of any issues you may have. More

by DAVEDESAI
Recommend Dealer
Yes
Employees Worked With
John Harrison , Darren Sooknanan, Mary Kniffen
Apr 02, 2020 -

INFINITI Stuart responded

Thank you for your 5 star rating and kind words. We appreciate your business!

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