INFINITI Stuart - Service Center

Great Service, Caring People I needed another key for my 2015 Nissan Murano that I bought from Infiniti of Stuart. Additionally, it was also time for an oil change. Eric greeted m I needed another key for my 2015 Nissan Murano that I bought from Infiniti of Stuart. Additionally, it was also time for an oil change. Eric greeted me when I pulled in for my appointment. I really like him because he's so mellow and just has an easy-going way about him. He got me checked in and before I knew it I got a text from my service advisor, Kevin to let me know how I could reach him if I had any questions while my car was being serviced. As I was waiting, my salesperson, Limage stopped by to say hello. He asked how I was doing and the fact was that I haven't been doing too well. In April of this year, my sister committed suicide and I have been overcome with grief. Some days are so heavy with sadness and I was having one of those days. Limage sat down and talked with me and was very sympathetic to my grief, yet he encouraged me as well. I appreciated that more than I can tell you. As if all of this isn't enough goodness for one service visit it ends with beautiful Miss Whitney. She got my key all squared away and made sure that all of my car concerns were addressed and solved. She is truly a sweetheart! So besides an oil change, I received so much kindness from these 4 caring individuals and they truly made my day. I'll be back! More

Very great customer service. Everyone is friendly. Service is great and also you don't have to wait long once you make an appointment. Had my car in and out after serving my vehicle in less than 2 hou Service is great and also you don't have to wait long once you make an appointment. Had my car in and out after serving my vehicle in less than 2 hours. More

Mary was nice, however my car was finished for over 20 minutes and I had to go and ask another service person to check me out. Also, it was close to 2 hours for an oil change. minutes and I had to go and ask another service person to check me out. Also, it was close to 2 hours for an oil change. More

Great Customer Service! I always have a great experience when dropping/picking up my car for service. Jennifer is amazing on following up and ensuring, all my concerns are no I always have a great experience when dropping/picking up my car for service. Jennifer is amazing on following up and ensuring, all my concerns are notated. Kevin is great with getting me in and out, and explaining what I'm having done and the cost. I love the "White Glove Treatment"...Great customer service! More

Service The service advisor was very professional and courteous.A positive customer experience.would recommend this to others. Very pleased.with Mary’s work e The service advisor was very professional and courteous.A positive customer experience.would recommend this to others. Very pleased.with Mary’s work ethic.and I’ll be back. More

Excellent customer service and grateful to have received a loaner vehicle. Darren was very helpful.I enjoyed the hot chocolate and snacks too.thank you. a loaner vehicle. Darren was very helpful.I enjoyed the hot chocolate and snacks too.thank you. More

Quick and Friendly service Kevin greeted me as soon as I came in greeted me by name and already knew what I was in for. He checked me in with his Ipad and came to waiting area Kevin greeted me as soon as I came in greeted me by name and already knew what I was in for. He checked me in with his Ipad and came to waiting area when my car was completed. We discussed my next service for my other Infinity later this month. H gave excellent service and I always ask for him when I make my appointments. I received a follow-up email from Stacey asking about my experience with Stuart Infinity with an offer to call her. More

I came in for a service of my vehicle, greeted with a smile and immediate care. Mary did a wonderful job providing quality service and information for my vehicle needs. She was accommodating and flexible smile and immediate care. Mary did a wonderful job providing quality service and information for my vehicle needs. She was accommodating and flexible with my schedule. Very pleased with the customer service of all staff members at the dealership. More

Continued Good Work I have been very happy with the service I have received. Working with Kevin is a pleasure and I'm sorry to hear he is retiring. I have been very happy with the service I have received. Working with Kevin is a pleasure and I'm sorry to hear he is retiring. More