1,148 Reviews of INFINITI Stuart - Service Center
The is no consistent follow up, appointments are scheduled, re-scheduled without speaking with the client. I have a pending matter that remains unaddressed since 09/30. Calls are either not return scheduled, re-scheduled without speaking with the client. I have a pending matter that remains unaddressed since 09/30. Calls are either not returned at all, or not returned within a reasonable amount of time, not once have I been able to get assistance when I call, it always goes to a voice mail box More
Best service experience I’ve ever had. My Infiniti Stuart Service Advisor, Whitney Lovett, was so helpful. I arrived 30 minutes late to my appointment due to an accident on US1. Upon arrival I expected to wa Service Advisor, Whitney Lovett, was so helpful. I arrived 30 minutes late to my appointment due to an accident on US1. Upon arrival I expected to wait for service because I had missed my appointment timeframe. I arrived and was greeted at my car by Whitney. She reassured me that there would be no delay. The car was serviced, cleaned and pulled to the front of the dealership in no time. The next day I was contacted by the Service Manager Jim Johnston as a follow up to the service. Jim wanted to know how my service experience went and sent an e-mail offering me the opportunity to schedule my next service on-line. Truly exceptional service, thank you all. More
Clean fast friendly service was my recent experience. I’ve serviced my Q50 here for over 4 years.. had a few hiccups but the dealership has pushed back to #1 for me. Infiniti Stuart 🤩. I’ve serviced my Q50 here for over 4 years.. had a few hiccups but the dealership has pushed back to #1 for me. Infiniti Stuart 🤩. More
Steve was very courteous and friendly as was everyone there. Service was done quickly and included a car wash. Job well done! Thanks Great atmosphere there. Service was done quickly and included a car wash. Job well done! Thanks Great atmosphere More
Staff (initial greeter and Stephen) were welcoming, approachable, accommodating and polite. Routine service on 2020 model was thorough and timely. A good experience. Thank you. approachable, accommodating and polite. Routine service on 2020 model was thorough and timely. A good experience. Thank you. More
From the moment I made my appointment to the moment I got my car back I was treated like their only customer! They took the time to answer all my questions and concerns!!! Great service! my car back I was treated like their only customer! They took the time to answer all my questions and concerns!!! Great service! More
After discovering noises, I made an appointment with Infiniti Stuart to get things fixed. They found my problems and my car is back, nice and clean, and silent. I always enjoy going to Stuart Infini Infiniti Stuart to get things fixed. They found my problems and my car is back, nice and clean, and silent. I always enjoy going to Stuart Infiniti for service. More
This is the best dealership around! I am a repeat customer because of it. The entire staff is professional and efficient. The service department is top notch and I am never let down. Darren took care customer because of it. The entire staff is professional and efficient. The service department is top notch and I am never let down. Darren took care of me this time, and had my vehicle ready and waiting, cleaner than ever, in no time! The mechanics are knowledgable and leave my vehicle clean. I would recommend Infiniti Stuart to anyone! More
Everything done as scheduled and on time. No surprises and nothing tried to be added on. Everyone friendly and courteous. Gave me a loaner so I didn't have to wait. Good Experience and nothing tried to be added on. Everyone friendly and courteous. Gave me a loaner so I didn't have to wait. Good Experience More
I called for a same day service for multiple service items. The service experience was efficient, fair and friendly. What else could you ask for. items. The service experience was efficient, fair and friendly. What else could you ask for. More