INFINITI Stuart - Service Center

I took in my wife's 2018 QX60 for service and had the pleasure of working with Kevin Horner. It had been awhile since I had serviced with INFINITI Stuart, and they were nothing less than amazing. Kevin H pleasure of working with Kevin Horner. It had been awhile since I had serviced with INFINITI Stuart, and they were nothing less than amazing. Kevin Horner has been working in their service department for a couple years now and I can never recommend him enough. He's always pleasant, he always takes the time to go over the work that was done to your INFINITI, and he always makes my service visits with them truly exceptional. While I was there, I also had the pleasure of working with their INFINITI Brand Specialist, Matthew Carlisle. He showed me the 2020 QX60, and went over all of the changes that had been made from my wife's 2018, to the 2020. I've had the pleasure of working with Matthew in the past when he helped my wife and I lease our 2018 QX60. When our lease is up later next year we'll go back to see him. I've recommended him to everyone I know who's interested in a INFINITI. More

Easy to book online, service rep was very knowledgeable and professional. Waiting area was very comfortable. Waiting time was kept to a minimum. Vehicle was clean when I got it back. and professional. Waiting area was very comfortable. Waiting time was kept to a minimum. Vehicle was clean when I got it back. More

Kevin is the best service representative there. Wish they could clone him. Whoever answered the phone and told me that they were short on loaners is another story. they could clone him. Whoever answered the phone and told me that they were short on loaners is another story. More

Visit was very good. Vehicle was checked in with no issues and the oil change was quick. Excellent car wash as well. The staff were friendly and courteous issues and the oil change was quick. Excellent car wash as well. The staff were friendly and courteous More

Top notch service by the service writer and the fellow preforming the work Also appreciate the washing after the work I have told others about my experience preforming the work Also appreciate the washing after the work I have told others about my experience More

It was a pleasure to meet the general manager Alan. It’s fine that he goes around and takes her time to meet his customers. I also enjoyed getting a loaner car and testing out other vehicle models. fine that he goes around and takes her time to meet his customers. I also enjoyed getting a loaner car and testing out other vehicle models. More

I received excellent service from start to finish.I I received excellent service from start to finish. I called and received an appointment immediately, was greeted professionally upon arrival, and giv I received excellent service from start to finish. I called and received an appointment immediately, was greeted professionally upon arrival, and given options for service. My vehicle was also detailed and the vehicle service was performed flawlessly. Awesome experience! More

Very professional will return for all services for my car maybe a trade in in a year with Infiniti, it’s hard to find good service. maybe a trade in in a year with Infiniti, it’s hard to find good service. More

From the moment I drove in until I picked up my car. service was excellent. Everyone is professional, friendly and knowegeable. Thanks for the great service. service was excellent. Everyone is professional, friendly and knowegeable. Thanks for the great service. More

Excellent customer service- knowledgeable, honest, courteous and timely. I was able to take my car in for service and conduct errands while I waited. Thanks! courteous and timely. I was able to take my car in for service and conduct errands while I waited. Thanks! More