Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,148 Reviews of INFINITI Stuart - Service Center
Sort by
March 10, 2021
Great customer service Friendly advisor Steve Roberts Great customer service Friendly advisor Steve Roberts took his time to explain everything. Finance Manager stopped by to say hi. Had not seen him s Great customer service Friendly advisor Steve Roberts took his time to explain everything. Finance Manager stopped by to say hi. Had not seen him since the purchase last year. Had a pleasant conversation with him. More
by rsam119
Verified CustomerEmployees Worked With
Stephen Roberts
March 04, 2021
The service and customer connection. I had initially received when first coming to Infiniti Stuart does not exist. The porter that I spoke to, when brining my vehicle in, was more concerned about servic received when first coming to Infiniti Stuart does not exist. The porter that I spoke to, when brining my vehicle in, was more concerned about service than the service advisers More
by rwhesse
Employees Worked With
Kevin Horner
March 02, 2021
Becca takes great care- I love dealing with her when my car needs attention! Super efficient! Having a 25 word minimum makes this survey annoying. car needs attention! Super efficient! Having a 25 word minimum makes this survey annoying. More
by FRANCEBABY
Employees Worked With
REBECCA
March 01, 2021
I am so pleased with the Service at Infiniti Stuart! I had to change my appointment a couple of times, and they were so accommodating. Luis and his Staff were very knowledgeable, kept me informed about th had to change my appointment a couple of times, and they were so accommodating. Luis and his Staff were very knowledgeable, kept me informed about the Service regularly, and finished the job efficiently - before the promised time. Very Satisfied!! More
by kathibeault
Employees Worked With
Luis Bianchi... really appreciate your work and follow-through!, Jim Johnston
March 01, 2021
Whitney is absolutely amazing! As long as she’s in service, I’ll never buy a car anywhere else. Thank you again Infiniti of Stuart! service, I’ll never buy a car anywhere else. Thank you again Infiniti of Stuart! More
by sweetmelissagrace
Employees Worked With
March 01, 2021
Always excellent service quick and easy!Nice waiting Always excellent service quick and easy! Nice waiting area, where I am able to catch up with work and very nice friendly people. Thank you Always excellent service quick and easy! Nice waiting area, where I am able to catch up with work and very nice friendly people. Thank you More
by BRANDIE_ANN2003
Employees Worked With
Kevin Horner
February 19, 2021
Best service department I have ever used. Everyone very professional, very knowledgeable and always very kind. The facility is immaculate. Always a pleasure to wait for simple service. professional, very knowledgeable and always very kind. The facility is immaculate. Always a pleasure to wait for simple service. More
by DANASBREWER
Employees Worked With
Other Employees :
Kevin Horner, Jim Johnston, Stephen Roberts
February 12, 2021
Great visit for auto butler application. Workmanship excellent! Work done on time. Everyone made sure I was happy with the service and I recommend their service department. excellent! Work done on time. Everyone made sure I was happy with the service and I recommend their service department. More
by Jeff
Employees Worked With
Hus Ebrahimi, Amanda McCartney, Sarah Cable
February 10, 2021
Kevin my advisor did not say what part they were ordering and why it took 2 weeks to get. After 3 weeks and no call back I called service and part was there. Waited another week because no service appointmen and why it took 2 weeks to get. After 3 weeks and no call back I called service and part was there. Waited another week because no service appointment was set when part arrived.Also the service manager across from parts dept. Was arguing with a female customer loudly with a child next to her. Didnt matter what it was about !! He was arrogant and disrespectful bottom line. This dealership should demand better. Treat customers with respect especially when spending our hard earned money. Look forward to hearing that management disciplined him for that incident. I will speak with friends and family ! I may need to reconsider buying the Q55 from here. More
by JOHNSEA374
Employees Worked With
Kevin Horner
