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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,149 Reviews

1,149 Reviews of INFINITI Stuart - Service Center

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July 20, 2021

Kevin always takes care of us. Great man. Kevin, Kevin always takes care of us. Great man. Kevin, Kevin,Kevin,Kevin, Don’t request a minimum of 25 words. Too much. Shorten to make it easy. More

by KIMROMANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Jul 22, 2021 -

INFINITI Stuart responded

Thank you Kim for your 5 star review! We appreciate your business. We understand the 25 word minimum policy may be nuisance but your story and feedback is just as important as the star rating.

July 19, 2021

Whitney is the best super professional and always have the customer best interest in mind very responsive and on time I don’t have anything bad to say about her or the business everything was perfect More

by Richard filsaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

INFINITI Stuart responded

Thank you Richard for your kind words and 5 star review! We appreciate you and look forward to continuing to assist you!

July 15, 2021

Got my car back with a grease handprint on fender and the tire pressure light on. I do understand it was in for a recall but one would think it would have been taken care of More

by DEBCATT2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who it was
Jul 15, 2021 -

INFINITI Stuart responded

Thank you for your review and feedback! We are disappointed to hear your vehicle was returned in this shape. Please reach our service department at 772.266.7600 so we can schedule the time for you to come in and get those two things taken care of. Thank you for your business!

Jul 15, 2021 -

DEBCATT2 responded

Thank you but they have been addressed by my husband. Before I even realized the grease on my fender I had refused the car wash. We had a ceramic coating put on my car and I don’t use brush car wash on it.

July 15, 2021

We are so happy to have done business with Christine King at Infinity Stuart. We love her and the dealership she represents. In our years of buying automobiles, This was a very pleasant experience and thats More

by gumberich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hus Ebrahimi, Kevin Horner, Jim Johnston, Stephen Roberts
Jul 15, 2021 -

INFINITI Stuart responded

Thank you for your 5 star review and your business! We greatly appreciate you and look forward to assisting you throughout the future!

July 14, 2021

Excellent service department. I give Kevin a 10. Although I was charged for oil change and tires rotation on a lease with 15 months remaining. This puts me in the mkt for a different vehicle when my lease is More

by ANTONIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Jul 15, 2021 -

INFINITI Stuart responded

Thank you Antonio for your review and your feedback! We do offer service coupons online as well as maintenance packages in our finance department. We hope to have the opportunity to assist you with your next vehicle. Please contact our Business Development Manager Amanda McCartney with any questions - 772.266.7573

July 07, 2021

Very fast and efficient service. The job was well done and my Infiniti QX 50 came out shining and sparkling clean. Thanks Kevin as always. More

by CAMYANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Jul 08, 2021 -

INFINITI Stuart responded

Thank you for your business and your review! We look forward to continuing to assist you and your vehicle!

July 06, 2021

Pleasant, helpful, patient and knowledgeable . The Dealership is clean and offers refreshments. The Restroom is spotless. Service is on time and completed in a timely manner More

by fubble1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

INFINITI Stuart responded

Thank you for your business and 5 star rating! We appreciate you!

July 05, 2021

Great service from the time you drive in - nice friendly people. More

by Jackswalwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car jockey , Kevin Horner, Stephen Roberts
Jul 05, 2021 -

INFINITI Stuart responded

Thank you for your business and your 5 star review! We look forward to continuing to assist you!

July 05, 2021

Very nice infinity of Stuart and I feel welcomed for my first time there. The only concern is that I was charged for tyre rotation but my tyres we’re not rotated. I will need a refund for the service tha More

by ketty.day.2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
July 01, 2021

Quotes for most services are always higher there at this dealership than other service suppliers! More

by GOTT309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
Jul 01, 2021 -

INFINITI Stuart responded

Thank you for your review and your feedback. We do offer service specials and coupons on our website. You can find them here - https://www.infinitistuart.com/service-specials/

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