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INFINITI Stuart - Service Center

Stuart, FL

4.3
1,188 Reviews
Call Service Center (772) 320-5709

1,188 Reviews of INFINITI Stuart - Service Center

Sort by
February 07, 2024

Whitney is always available to discuss any issue I may have She explains all my options More

by 2017 car
Recommend Dealer
Yes
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Feb 07, 2024 -

INFINITI Stuart responded

Thanks for sharing your thoughts about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Scott O'Keefe Service Manager (772) 254-8222

February 07, 2024

We were repeat customers This is the second car that we've purchased from this dealership More

by khawthorne84
Recommend Dealer
Yes
Employees Worked With
Limage Sucess
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Feb 07, 2024 -

INFINITI Stuart responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for being a valued customer of INFINITI Stuart! Scott O'Keefe Service Manager (772) 254-8222

February 05, 2024

The communication isn't the best or the follow up. They need to pay attention to the work orders that are submitted for service More

by Johndrew7
Recommend Dealer
No
Employees Worked With
Jorge
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Feb 05, 2024 -

INFINITI Stuart responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Carlos Gonzalez General Manager (772) 254-8222

February 04, 2024

Good I like the way to remind d me of my appointment and I like the way they show a video of what they doing. More

by n_ugang
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr, Jeffrey Orr
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Feb 04, 2024 -

INFINITI Stuart responded

Thanks for sharing your thoughts about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Scott O'Keefe Service Manager (772) 254-8222

February 04, 2024

Whitney made the arrangements for services and she did an excellent job. She is a joy to work with. More

by STAR2300
Recommend Dealer
Yes
Employees Worked With
Whitney Lovatt, Whitney Robinson
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Feb 04, 2024 -

INFINITI Stuart responded

Thank you for the kind words for Whitney and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott O'Keefe Service Manager (772) 254-8222

February 03, 2024

Price higher than expected Did NOT wash car as promised, Not happy at all. Done More

by Dakotakasye
Recommend Dealer
No
Employees Worked With
Alex
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Feb 05, 2024 -

INFINITI Stuart responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Carlos Gonzalez General Manager (772) 254-8222

February 02, 2024

When I arrived there was no one there to check me in- I waited while 3 people were taking in one of the offices. Once I was checked in I was told George would touch base with me but he didn't. After 1.5 hr More

by Bhdblueeyes
Recommend Dealer
No
Employees Worked With
George
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Feb 02, 2024 -

INFINITI Stuart responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Carlos Gonzalez General Manager (772) 254-8222

January 30, 2024

Quick, professional and to the point Quick, professional, diligent and to the point customer service. The complimentary car wash and vacuum made me happy More

by Nadiaslove
Recommend Dealer
Yes
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Jan 31, 2024 -

INFINITI Stuart responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing INFINITI Stuart! Scott O'Keefe Service Manager (772) 254-8222

January 30, 2024

Whitney always does good work. We have been pleased with the dealership and service so far More

by speedpass18
Recommend Dealer
Yes
Employees Worked With
Whitney Lovatt, Whitney Robinson
Report | Print
Jan 31, 2024 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott O'Keefe Service Manager (772) 254-8222

January 29, 2024

She is fantastic! ! Always take extra good care of me and other guests. I appreciate it. More

by cassidymaebass
Recommend Dealer
Yes
Employees Worked With
Whitney Lovatt, Whitney Robinson
Report | Print
Jan 29, 2024 -

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Cassidy, and don't hesitate to let us know if we can be of further assistance. Scott O'Keefe Service Manager (772) 254-8222

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