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INFINITI Stuart - Service Center

Stuart, FL

4.3
1,188 Reviews
Call Service Center (772) 320-5709

1,188 Reviews of INFINITI Stuart - Service Center

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March 06, 2024

I was able to change an appointment for 2 days earlier because I had a problem with the vehicle. When I arrived at Stuart Infiniti, George took care of me and the shop technicians got right on my vehicle. More

by BERNIE9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Carlio
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March 06, 2024

Fixed my issue great service Alex was very helpful and made sure my issue was resolved correctly More

by DOUG.RAGLAND
Recommend Dealer
Yes
Employees Worked With
Alex frost
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Mar 05, 2024 -

INFINITI Stuart responded

Thank you for your business and this review, Doug. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott O'Keefe Service Manager (772) 254-8222

March 06, 2024

Excellent people. Very friendly and caring Got me on and out of service shop as promised. Thank you! More

by tonygaud4
Recommend Dealer
Yes
Employees Worked With
Whitney Lovatt, Whitney Robinson
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Mar 07, 2024 -

INFINITI Stuart responded

Tony, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott O'Keefe Service Manager (772) 254-8222

February 28, 2024

Quick and pleasant My experience was excellent. Alex was very knowledgeable and pleasant. The service was quite quick. More

by NNIGAGLIONI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 28, 2024 -

INFINITI Stuart responded

Thank you! Alex and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Scott O'Keefe Service Manager (772) 254-8222

February 28, 2024

Services are too expensive, discounts for customer who have purchased a vehicle from dealership should receive discounted service rates More

by erodgers16
Recommend Dealer
Yes
Employees Worked With
George
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Feb 28, 2024 -

INFINITI Stuart responded

Thank you for your business and this review. We're happy to hear George and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott O'Keefe Service Manager (772) 254-8222

February 21, 2024

Little knowledge. No communication. Added charges. Being charged $275 to be plugged in to find out whats wrong with the vehicle. Then having to call for 2 days to get More

by Firmfoundations
Recommend Dealer
No
Employees Worked With
Service department
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Feb 22, 2024 -

INFINITI Stuart responded

Dear Mr. Customer, We're sorry that you didn't have a completely satisfying visit. We understand the importance of personalized attention, and I would like to personally address the concerns you've raised. Please feel free to contact me directly at your convenience so that I can ensure your experience with us is positive and satisfactory. Thank you for your time, and hopefully, we can win your trust again. Looking forward to speaking with you soon. Warm regards, Carlos González General Manager Infiniti Stuart Email: Carlos.Gonzalez@infinitiStuart.com

February 16, 2024

Professional yet friendly They did an excellent job in discussing the factory recommended maintenance to me More

by KTEAMJUNO
Recommend Dealer
Yes
Employees Worked With
Whitney Lovatt, Whitney Robinson
Report | Print
Feb 16, 2024 -

INFINITI Stuart responded

Thanks for sharing about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Scott O'Keefe Service Manager (772) 254-8222

February 14, 2024

Jeff is confident giving us trust in his recommendations and then the service. After the body work was completed by Jeff's referral the detailing will be done in thirty days More

by Judy
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr, Jeffrey Orr
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Feb 14, 2024 -

INFINITI Stuart responded

It has been a pleasure serving you, Judy. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Scott O'Keefe Service Manager (772) 254-8222

February 13, 2024

Ever since I bought my car and had the service woman, her name is Whitney handle my automobile it has been the most outstanding service I've ever had in my life. I will constantly buy a new Infinity car from More

by Kimdcapen
Recommend Dealer
Yes
Employees Worked With
Whitney Lovatt, Whitney Robinson
Report | Print
Feb 13, 2024 -

INFINITI Stuart responded

Thank you so much for your kind words for Whitney, and for taking the time to leave us this wonderful feedback! Scott O'Keefe Service Manager (772) 254-8222

February 07, 2024

Just had a car wash but machine was broken, so they did a hand wash..not very good when completing More

by louislubrano1
Recommend Dealer
Yes
Report | Print
Feb 07, 2024 -

INFINITI Stuart responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Scott O'Keefe Service Manager (772) 254-8222

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