1,163 Reviews of INFINITI Stuart - Service Center
When I arrived there was no one there to check me in- I waited while 3 people were taking in one of the offices. Once I was checked in I was told George would touch base with me but he didn't. After 1.5 hr waited while 3 people were taking in one of the offices. Once I was checked in I was told George would touch base with me but he didn't. After 1.5 hrs I text the # I was given with no response. I Called service & was told it would be another 15 -20min, it was another 30 & I was notified by text. When I got outside my truck was sitting there but no one was there and I had to find someone to get my keys.2hrs for an oil change is ridiculous. Service has gone down considerably since I 1st leased here. More
Whitney always does good work. We have been pleased with the dealership and service so far We have been pleased with the dealership and service so far More
She is fantastic! ! Always take extra good care of me and other guests. I appreciate it. ! Always take extra good care of me and other guests. I appreciate it. More
Mixed up my car with another and was going to put 2 tires on. Disappointed in my service this time on. Disappointed in my service this time More
Was dropping car off for oil change . Waited 20 minutes for someone ( Alex) to check me in. Never happened. Left . Sent text to Alex that I would pick up either later that day or first th Waited 20 minutes for someone ( Alex) to check me in. Never happened. Left . Sent text to Alex that I would pick up either later that day or first thing in morning. In morning picked up car, paid bill and they said my car was out front. I guess I'm just used to a higher level of service from the dealership where I bought my car in Pennsylvania. Don't have a choice in Stuart area. More
Attentive, welcoming, thorough explanations of service and assistance in understanding the timing of the next maintenance. Gave me comfort and confidence how to address issue. and assistance in understanding the timing of the next maintenance. Gave me comfort and confidence how to address issue. More