INFINITI Stuart - Service Center

The service was smooth as well as being told I needed new tires. It took about two hours and the service agent was terrific tires. It took about two hours and the service agent was terrific More

Went to get a full diagnostic report on 2020 QX60 due to my engine light being on. Paid $300 and was promised detailed breakdown of everything that was wrong. After waiting for an hour and a half received o my engine light being on. Paid $300 and was promised detailed breakdown of everything that was wrong. After waiting for an hour and a half received one page with a “engine replacement needed” line for 25k. No breakdown or explanation of any codes or what is wrong with the engine. When my husband went back to ask for the promised diagnostic breakdown the service manager told him that they checked the oil with a dipstick and since it came back dirty they won’t do anything else to check the engine. So we paid $300 for nothing, no diagnostic was performed. They did something any oil change place does for free. I went and got an oil change the same day and my car is running fine and no engine light warning. So they basically just tried to scam me to get a new engine for 25k or buy a new car from them. Manager was super rude to my husband and told him “that’s just how we do things here”. Disgusting! Go at your own risk. More

The service was too expensive but the staff were very nice and professional. I don’t think I will go back to that place anymore. nice and professional. I don’t think I will go back to that place anymore. More

Whitney was very nice and I was very satisfied with everything! I accomplished what I came there for everything! I accomplished what I came there for More

Always a pleasure to deal with! This is our 5th Infiniti . Thank you Austen. Again This is our 5th Infiniti . Thank you Austen. Again More

Excellent service highly highly recommended to anyone and Jorge was extremely helpful informative and polite Jorge was extremely helpful informative and polite More

Love going to see Whitney for servicing. She has a great personality and knows what she is doing! She has a great personality and knows what she is doing! More

Good availability of appointments, quick turnaround once you get there and comfortable, clean waiting room. you get there and comfortable, clean waiting room. More

I have been a long term customer and I have to say Whitney has been the best , customer Service has been excellent! Whitney has been the best , customer Service has been excellent! More

I agreed to a deal on a vehicle, the sale was contingent on a test drive, the vehicle had shaking in the steering.I brought it back to the MGR Josh and he said no problem he will take care of it.No question on a test drive, the vehicle had shaking in the steering.I brought it back to the MGR Josh and he said no problem he will take care of it.No question asked he made it right , Very customer oriented dealership, great experience for my son first car.Based on my experience I would recommend Infinity when considering purchasing a vehicle. More