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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,161 Reviews

1,161 Reviews of INFINITI Stuart - Service Center

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May 24, 2024

Salesman (Ralston) was extremely courteous and was the reason I came back. Management was very respectful, and thanked me for my business with follow up calls. More

by Cjmulrooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Muir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

May 24, 2024

Whitney is the best she has great customer service and is always going the extra mile to help More

by JOHNSALVAGGIO17
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

May 23, 2024

I have found Whitney to knowledgeable, responsive and honest in her dealings with me as a customer and a person. Joy to work with. Always returned phone calls or texts. More

by benr03898
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

May 23, 2024

Pleasant to deal with. Reasonable as to which services were recommended. Nice waiting area also. More

by BWEICMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t recall
May 29, 2024 -

INFINITI Stuart responded

Thanks for sharing your thoughts about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

May 22, 2024

Infiniti dealership of Stuart Florida is one of the finest dealership I've been involved with! Between A1 class manorism, to excellent repair service! They have my business! More

by MARILYNGRGK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

INFINITI Stuart responded

Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

May 19, 2024

Always great service. The people are always friendly and offer great snack options while you wait More

by CHERILUS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Fitzsimmons
May 20, 2024 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing INFINITI Stuart, we look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

May 16, 2024

The appointment was easy to make a d the service department was professional and courteous. The waiting area was clean, comfortable and hospitable. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Alex
May 17, 2024 -

INFINITI Stuart responded

Thanks for sharing your thoughts about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

May 15, 2024

Everything was perfect. The work was done on time and as expected. That’s why we come back after all these years. More

by MARINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Scott O'Keefe
May 16, 2024 -

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott O'Keefe Service Manager (772) 254-8222

May 11, 2024

The service guy,Alex, was very nice and helpful. But the problem was not resolved. 1-A few times my car has made a whining sound first thing in the morning but clears. 2-My son accelerated at a More

by charlotte_beitler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 11, 2024 -

INFINITI Stuart responded

Charlotte, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing INFINITI Stuart, we look forward to having you as one of our valued customers for many more years to come! Scott O'Keefe Service Manager (772) 254-8222

May 10, 2024

Whitney does not returns calls. She tried to sell me tires I did not need. This is the fourth infinity I have owned but I think it will be the last. More

by YAS8922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

INFINITI Stuart responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Joshua Muir General Manager (772) 266-7590

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