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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,161 Reviews

1,161 Reviews of INFINITI Stuart - Service Center

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August 04, 2024

Salesman was super. Management. Only gave me one fob. When I asked for second I was told and It probability was never turned over. That is not my problem it is yours. At More

by borieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralston Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Muir
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Iannacone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lila, Ricky Janoher, Sergio Siberio
Aug 05, 2024 -

INFINITI Stuart responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ross Fitzsimmons Service Manager (772) 254-8222

August 03, 2024

The advisor was very nice and knowledgeable. I did not receive a sticker on my window nor was the old sticker removed for the oil change. Will go back More

by KARINA.CLONDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

INFINITI Stuart responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Karina, for choosing INFINITI Stuart! Ross Fitzsimmons Service Manager (772) 254-8222

August 02, 2024

She is friendly and knowledgeable. She cares about you and makes you feel comfortable. I love working with her. More

by ESORR1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

INFINITI Stuart responded

Thank you so much for your kind words for Whitney, and for taking the time to leave us this wonderful feedback! Ross Fitzsimmons Service Manager (772) 254-8222

August 01, 2024

My service advisor, George Caprio, has always given me good advice and shepherded the service visit efficiently. He answers my questions, and provides helpful suggestions when I state a problem. More

by FL Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Carpio
Aug 02, 2024 -

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear George always delivers such a great experience! Ross Fitzsimmons Service Manager (772) 254-8222

July 30, 2024

Infinity of Stuart is ideal for me to get all of Car needs. Service writer is awesome. Tech and wash guys are spot on.. More

by PHYNSTERHIMBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday morning/ Fine Young gentlemen.
Jul 31, 2024 -

INFINITI Stuart responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joshua Muir General Manager (772) 254-8222

June 30, 2024

I drive 45 minutes out of my way to go to this dealership. That should tell you everything you need to know. More

by JustAnother
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

INFINITI Stuart responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmons Service Manager (772) 254-8222

June 24, 2024

Whitney was fantastic! ! As well as the gentlemen who took me to my home while they fixed my car :) Great service More

by LORNA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

INFINITI Stuart responded

Lorna, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney met your expectations. Thank you for choosing INFINITI Stuart, we look forward to having you as a valued customer for many years to come! Ross Fitzsimmons Service Manager (772) 254-8222

June 15, 2024

Will never buy another infiniti because of this service department. Was told to take my vehicle to another infiniti dealership from service manager Ross when I wanted to bring my car back in for service, b More

by 1SIKG37
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ross Fitzsimmons
Jun 19, 2024 -

INFINITI Stuart responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 14, 2024

I always bring my car there for service. Have done so since 2017. No complaints More

by MBERKLEY1254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Fitzsimmons
Jun 16, 2024 -

INFINITI Stuart responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ross Fitzsimmons Service Manager (772) 254-8222

June 14, 2024

04May23 , Pwr steering total rebuilt @ Infiniti of Melbourne. Mileage=88840. 08 May 24 Starter installed, rack & pinion dropped, steering off. Mileage = 89878. Above done @ Infini More

by PHSPIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ross Fitzsimmons
Jun 19, 2024 -

INFINITI Stuart responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joshua Muir General Manager (772) 254-8222

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