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1,147 Reviews of INFINITI Stuart - Service Center
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April 29, 2019
Great Service team All the employees at Infiniti Stuart are wonderful. Very friendly atmosphere and love getting my vehicles needs handled when I go there for service. T All the employees at Infiniti Stuart are wonderful. Very friendly atmosphere and love getting my vehicles needs handled when I go there for service. Thank you! More
by Christinak
Employees Worked With
Nicole Spatafora-King
April 27, 2019
Bad first time experience Brought my vehicle in for glaze coating on the outside and inside from what I was told I also asked to check the shake in the steering wheel. I went Brought my vehicle in for glaze coating on the outside and inside from what I was told I also asked to check the shake in the steering wheel. I went back late afternoon to pick up my vehicle and was very disappointed, my vehicle was all dusty, scratches on the hood and nicks on the hood, drivers side window had a scratch about eight inches long on it and a rust spot from a razor on the top of the back of the vehicle. They glazed over pollen on the car and we were very unhappy at this point, a man came out who said he was the manager and later we found out he was not. He argued with my husband about what was done claiming it must have been that way when we brought the car there and when my husband laughed about it, he told us he was done and to leave the car lot he was not dealing with us. I told him we need to get this all straightened out and that he was not being very nice. We were told to bring the car back next week and they will see about the scratch on the window To say the least we are very unhappy and not sure what our next step will be. More
by KATWINN66
Verified CustomerApril 25, 2019
Excellent Job by the Infinity Service Team I have been bringing my vehicles in for years to Stuart Infiniti. Each time I am treated like part of the family! My vehicle was serviced in a timely I have been bringing my vehicles in for years to Stuart Infiniti. Each time I am treated like part of the family! My vehicle was serviced in a timely manner as I watched from the waiting room of the dealership. These guys do a great job of making you feel comfortable if you decide to wait. Kevin Horner always greets me with a smile and is a true professional. He makes taking care of my QX60 a pleasure! More
by David B Like
Employees Worked With
Kevin Horner
April 25, 2019
Best service center of all our cars Having had many different car makes and models, I can honestly say the service at Infiniti of Stuart is supreme. Kevin and the staff treat us professi Having had many different car makes and models, I can honestly say the service at Infiniti of Stuart is supreme. Kevin and the staff treat us professionally but friendly. The car is always serviced in a timely manner. More
by ROBINEVANS2008
Employees Worked With
Not sure of the young mans name that greeted us but very cordial. , Kevin Horner
April 24, 2019
Excellent Service Nicole is beyond accommodating! I always make my appointments with her due to her excellent customer service each time I visit the Stuart location on Nicole is beyond accommodating! I always make my appointments with her due to her excellent customer service each time I visit the Stuart location on Federal Highway. More
by BETHGERRETZ
Employees Worked With
Nicole Spatafora-King
April 24, 2019
GREAT JOB BY ALL , CAR WAS CLEAN WHEN RETURNED, ALL WORK WAS DONE AND DELIVERED WHEN PROMISED, VALET WAS ALSO GREAT DROP OFF WAS ON TIME AND FRIENDLY , CAR WAS CLEAN WHEN RETURNED, ALL WORK WAS DONE AND DELIVERED WHEN PROMISED, VALET WAS ALSO GREAT DROP OFF WAS ON TIME AND FRIENDLY More
by DAVE2FPDS
Employees Worked With
Nicole Spatafora-King, Kevin Horner
April 23, 2019
Excellent Service This is my third time to the service department. My car was taken immediately and finished at the promised time. Not only is Nicole very professiona This is my third time to the service department. My car was taken immediately and finished at the promised time. Not only is Nicole very professional, knowledgeable and pleasant, she has superb customer service skills. More
by Doris415
Employees Worked With
Nicole Spatafora-King
April 19, 2019
First time in This was our first visit to the service department. Everything with our car went fine. They finished ahead of time committed too. Only issue was clean This was our first visit to the service department. Everything with our car went fine. They finished ahead of time committed too. Only issue was cleanliness of loaner car. More
by WILL852
Employees Worked With
Kevin Horner
April 18, 2019
Kevin is Service is a five star employee I had a low tire so I drove straight to the Infinity Service center to see if they could take a look. I was greeted and helped right away plus given a I had a low tire so I drove straight to the Infinity Service center to see if they could take a look. I was greeted and helped right away plus given a courtesy car. They fixed the issue and the experience was great. . Kevin is the best😊 More
by PDalton
Employees Worked With
Kevin Horner
March 20, 2019
Wosrt Customer Service EVER!!!!!! I took my car for service this morning and NOT A SOUL spoke to me. Employees walking pass me and no one had the decency to speak or turn on the TV to I took my car for service this morning and NOT A SOUL spoke to me. Employees walking pass me and no one had the decency to speak or turn on the TV to accommodate me while I waited on my car. I will NEVER return back to this location and I will like to speak with cooperate about this unprofessional place!! This is a business!! What kind of business is ran in such a disrespectful manner!! I am beyond pissed!! GET IT TOGETHER!!!!! ALL OF YOU EMPLOYEES ARE TOTALLY RUDE!!! More
by Divaa
Employees Worked With
Amanda McCartney, Christine King, Matthew Carlisle, Brian McHugh, Jason Moody, Bob David, Sarah Cable, David Ferrara, Jenine Gonzalez, Larry Greger
