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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,161 Reviews

1,161 Reviews of INFINITI Stuart - Service Center

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May 31, 2019

Received consistent A+ service from Nicole Had an appointment with Nicole for required mileage service. Nicole is most knowledgeable, professional and efficient. She is truly an asset to Infi More

by LINDAPERILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Spatafora-King
May 31, 2019 -

INFINITI Stuart responded

Thank you Linda for your kind words about Nicole and allowing us to help you with your vehicle needs! We appreciate you being part of the INFINITI Stuart family!

May 29, 2019

great customer service by nicole as always always accommodating, always service with a smile, my experience has been great, stress free. Limage also always greets me with a smile and makes my More

by BEVERLYKLEMZAK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hus Ebrahimi, Limage Succes, Nicole Spatafora-King
May 30, 2019 -

INFINITI Stuart responded

Thank you for your review and for your business! We appreciate you being part of the INFINITI Stuart family and look forward to continuing to assist you with your vehicle needs.

May 26, 2019

busy day The service that day was good. Unfortunately, I pay for the auto butler, but have not received cards indicating that it was due. I missed 2 applic More

by GAIL_MANGAN
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
May 27, 2019 -

INFINITI Stuart responded

Thank you Gail for your review! We apologize for any inconvenience, I will speak with Whitney our customer loyalty manager to see if we can find out why you did not receive your reminders. Thank you! Amanda McCartney Business Development Manager 772.266.7573

May 22, 2019

Maintennance service Eric Daniel was my service tech. He was a pleasure to work with. He was accommodating, knowledgeable, thorough and expeditious. Facility is modern, cl More

by PATDI13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric David
May 23, 2019 -

INFINITI Stuart responded

Thank you for you review! We appreciate your business and look forward to continuing to assist you with your vehicle needs!

May 21, 2019

Great Experience Kevin helped understand why certain items needed to be serviced and/or replaced. His explanation helped me make the right decisions and not over spend More

by JUANVILLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Horner
May 21, 2019 -

INFINITI Stuart responded

Thank you for your review and for being part of the INFINITI Stuart family! We appreciate your business and look forward to continuing to assist you with your vehicle needs!

May 18, 2019

Above and beyond Kevin could not have provided better customer service, and he did so while holding down the fort for the rest of the customer service department. Ever More

by MAPJUPITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Horner
May 18, 2019 -

INFINITI Stuart responded

Thank you for your review and for your business! We appreciate you being part of the INFINITI Stuart family and look forward to continuing to assist you with your vehicle needs!

May 15, 2019

Good service I asked for a last minute appointment to get my AutoButler car finishing service done, since I had another errand to do near the dealership. They acc More

by FL Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin, Eric, Kevin Horner
May 16, 2019 -

INFINITI Stuart responded

I am happy to hear we were able to assist you Carol! Thank you for your business and your review!

May 11, 2019

Excellent Nicole had her crew take care of all my vehicles needs on a timely manner & the Q70 was returned running well and even got a bath..Good Job. More

by RKAUFMAN48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hus Ebrahimi, Amanda McCartney, Christine King, Nicole Spatafora-King, Alan Franciosi
May 11, 2019 -

INFINITI Stuart responded

We appreciate your review and your business. Thank you for being part of the INFINITI Stuart family!

May 09, 2019

Service agreements I'm not real happy with this dealership. Lately, I received 2 emails stating I'm overdue for maintenance and that I should schedule an appointment. I More

by Jeff
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nicole Spatafora-King
May 10, 2019 -

INFINITI Stuart responded

Jeff thank you for taking my call earlier. I hope that I was able to explain things a little better. Again, I apologize for the inconvenience and hope that we can keep you part of the INFINITI Stuart family.

May 09, 2019

Service Department Service department is always a problem. You can buy a car anywhere, today it is all about customer service, they just don't have it! More

by Very Disapointed
Customer Service
Recommend Dealer
No
Employees Worked With
Amanda McCarthy, Nicole Spatafora-King
May 10, 2019 -

INFINITI Stuart responded

Good morning! It is disappointing to see that you have not had an exceptional experience with us here at INFINITI Stuart. We pride ourselves on customer service so I would like to have the chance to speak with you to turn this around. Please call me at 772.266.7573 so we can further discuss your experience and how we can improve going forward. Thank you! Amanda McCartney Business Development Manager 772.266.7573

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