1,161 Reviews of INFINITI Stuart - Service Center
Received consistent A+ service from Nicole Had an appointment with Nicole for required mileage service. Nicole is most knowledgeable, professional and efficient. She is truly an asset to Infi Had an appointment with Nicole for required mileage service. Nicole is most knowledgeable, professional and efficient. She is truly an asset to Infiniti.Thank you. More
great customer service by nicole as always always accommodating, always service with a smile, my experience has been great, stress free. Limage also always greets me with a smile and makes my always accommodating, always service with a smile, my experience has been great, stress free. Limage also always greets me with a smile and makes my visits even more pleasurable. Great teamwork. More
busy day The service that day was good. Unfortunately, I pay for the auto butler, but have not received cards indicating that it was due. I missed 2 applic The service that day was good. Unfortunately, I pay for the auto butler, but have not received cards indicating that it was due. I missed 2 applications, which was not a good thing during love-bug season! I wish that the service center could notify me when it is due, in case I do not receive the notification card. More
Maintennance service Eric Daniel was my service tech. He was a pleasure to work with. He was accommodating, knowledgeable, thorough and expeditious. Facility is modern, cl Eric Daniel was my service tech. He was a pleasure to work with. He was accommodating, knowledgeable, thorough and expeditious. Facility is modern, clean, organized and comfortable. More
Great Experience Kevin helped understand why certain items needed to be serviced and/or replaced. His explanation helped me make the right decisions and not over spend Kevin helped understand why certain items needed to be serviced and/or replaced. His explanation helped me make the right decisions and not over spend in servicing my infinity. More
Above and beyond Kevin could not have provided better customer service, and he did so while holding down the fort for the rest of the customer service department. Ever Kevin could not have provided better customer service, and he did so while holding down the fort for the rest of the customer service department. Everything I came for was done on time and to perfection by the Infiniti team, but they went above and beyond by addressing other issues I was not aware of. I am a very satisfied customer. Thanks a million! More
Good service I asked for a last minute appointment to get my AutoButler car finishing service done, since I had another errand to do near the dealership. They acc I asked for a last minute appointment to get my AutoButler car finishing service done, since I had another errand to do near the dealership. They accomodated my request and finished the service in less than the estimated time. More
Excellent Nicole had her crew take care of all my vehicles needs on a timely manner & the Q70 was returned running well and even got a bath..Good Job. Nicole had her crew take care of all my vehicles needs on a timely manner & the Q70 was returned running well and even got a bath..Good Job. More
Service agreements I'm not real happy with this dealership. Lately, I received 2 emails stating I'm overdue for maintenance and that I should schedule an appointment. I I'm not real happy with this dealership. Lately, I received 2 emails stating I'm overdue for maintenance and that I should schedule an appointment. I schedule online and go in early in the morning and find out it's too soon for an oil change and I would be charged if I get one. Then I find out the "Tire & Wheel " agreement doesn't include tire rotation and that would cost me $29.95! Not sure why I signed up for a premier maintenance package and now I have to pay for things!! Mind you I'm not blaming Nicole Spatafora my service person. It's not her fault. More
Service Department Service department is always a problem. You can buy a car anywhere, today it is all about customer service, they just don't have it! Service department is always a problem. You can buy a car anywhere, today it is all about customer service, they just don't have it! More