INFINITI Stuart - Service Center

Oil Change The amount of time for an oil Change was not acceptable The techs need to realize that they are being watched through the big glass window by the cu The amount of time for an oil Change was not acceptable The techs need to realize that they are being watched through the big glass window by the customers while they work Supervision needs to walk the floor more often More

Great Awesome place to get work done on the car. People are friendly and prices are good. They are fast and have integrity. Love this place Awesome place to get work done on the car. People are friendly and prices are good. They are fast and have integrity. Love this place More

Radiator heater hose leaking It was good, I was not told what was done. Like if they change the heater hose? or if they replaced the OEM fastener for a screw fastener to stop the It was good, I was not told what was done. Like if they change the heater hose? or if they replaced the OEM fastener for a screw fastener to stop the leak. More

Fast and efficient. I was taken in with no appointment, and was taken care of immediately. Nicole explained everything to me in detail and assured me that it would be tak I was taken in with no appointment, and was taken care of immediately. Nicole explained everything to me in detail and assured me that it would be taken care of. More

Maybe took car in for routine service. was told that drive belts needed replaced but they were just done by this service center in January. was told battery took car in for routine service. was told that drive belts needed replaced but they were just done by this service center in January. was told battery was failing but had AAA come out and double check and the battery is fine More

Always great service Loaner car always available! My service person Nicole always goes above and beyond! Love the free car wash and my favorite is the butler service which Loaner car always available! My service person Nicole always goes above and beyond! Love the free car wash and my favorite is the butler service which we paid for at the time of at our lease agreement! More

Kevin needs a raise! Kevin has an excellent personality, vehicle knowledge, he is organized, and attentive. This is my 7th Infiniti, a few years back your service departme Kevin has an excellent personality, vehicle knowledge, he is organized, and attentive. This is my 7th Infiniti, a few years back your service department calls would go to voice mail with no return call for days, sometimes a week of follow up until I would get someone. Kevin returns call immediately if it goes to his voice mail. More

Road noise Kevin Horner was excellent. Only issue I have is that subtle road noise that I described I was told it was nothing and it was fixed. Unfortunately Kevin Horner was excellent. Only issue I have is that subtle road noise that I described I was told it was nothing and it was fixed. Unfortunately I still hear it. Not sure a road test was performed. Other than that the service. Piero More

Nichole was very professional. Yes, they wash and vacuum my car after the services but my vehicle beige inside and always have grease stains on my carpet, the inside of my door step Yes, they wash and vacuum my car after the services but my vehicle beige inside and always have grease stains on my carpet, the inside of my door step step and my steering wheel. When I get home always need to clean my vehicle. More