INFINITI Stuart - Service Center

Professional and prompt This time they were prompt and professional Can not say enough good things regarding Nicole. The two young men who on the last occasion drove me to This time they were prompt and professional Can not say enough good things regarding Nicole. The two young men who on the last occasion drove me to and from my home were also very professional and courteous. More

Excellent Staff always willing to go the extra mile to accommodate the customer. Even though my regular service advisor (Nicole) was off, Kevin provided excel Staff always willing to go the extra mile to accommodate the customer. Even though my regular service advisor (Nicole) was off, Kevin provided excellent service and was more than willing to make sure the service was great. More

Great service - great service manager I always use Nicole as my service contact. She is terrific - smart, efficient and funny! She makes sure the job is done correctly and that I have a le I always use Nicole as my service contact. She is terrific - smart, efficient and funny! She makes sure the job is done correctly and that I have a leased car to use. Thank you, Nicole. More

Oil change and tire rotation Nicole is the best!!! She is so personable and knowledgeable! It is always a pleasure to work with her! I will not deal with anyone else in service Nicole is the best!!! She is so personable and knowledgeable! It is always a pleasure to work with her! I will not deal with anyone else in service More

Great attention and service from Nicole The Stuart Infiniti dealer has always been very personable and caring for its customers. I have been pleased during the last five years. My most rec The Stuart Infiniti dealer has always been very personable and caring for its customers. I have been pleased during the last five years. My most recent service visit handled by Nicole was very professional. More

Flat Tire Repair Kevin got me right in when I called him. He even offered a loaner car during the patch but since they took it right in it was unnecessary. I was out i Kevin got me right in when I called him. He even offered a loaner car during the patch but since they took it right in it was unnecessary. I was out in no time back on the road. More

Tire repair While leaving my home, the TPMS should low pressure in left front tire. Drove directly to the service entry, was immediately greeted, and checked in w While leaving my home, the TPMS should low pressure in left front tire. Drove directly to the service entry, was immediately greeted, and checked in with Kevin Horner while the car was moved into the service area. The tire leak was repaired, all the tires were checked along with a multi point and car wash! I couldn’t have asked for better customer service! More

Excellent Service as Usual My service call was the result of a Infiniti Stuart technician making a mistake during a previous oil change. I’m happy to say they owned up to the er My service call was the result of a Infiniti Stuart technician making a mistake during a previous oil change. I’m happy to say they owned up to the error, and repaired my FX free of charge. Nicole was awesome to work with. More

Not up to Infiniti standards Wanted to try this dealership versus the one I purchased from since it is closer to my residence. Overall, the service was not at the same level I h Wanted to try this dealership versus the one I purchased from since it is closer to my residence. Overall, the service was not at the same level I have come to expect from Infiniti As little as the car wash at the end of service being extremely poor, to the no explanation of items they wanted to perform on the vehicle. Really felt out of place with the lack of communication lack of customer service. More

Awesome experience From the time I was proactively contacted about my service requirements, my experience was delightful. The clear passion expressed through words and a From the time I was proactively contacted about my service requirements, my experience was delightful. The clear passion expressed through words and actions was a welcome change from most I have experienced. The balance of technology and human interaction was perfect. More