1,161 Reviews of INFINITI Stuart - Service Center
Ist time Infiniti Owner - Totally Unexpected A+ Service I recently bought my QX-60 after driving a Mazda for 11 years. For years, I had to schedule repairs/service around a totally hectic life with 2 young I recently bought my QX-60 after driving a Mazda for 11 years. For years, I had to schedule repairs/service around a totally hectic life with 2 young children and a very bust Real Estate career. I often could not keep up with regular maintenance and I certainly never made time for dealership recall alerts. I would typically just use the closest franchise repair shop for everything just to save time. I thought that I would be doing the same with my Infiniti since the dealership is more than 30 minutes away. But I called Daniel, the service manager, in the evening and by the next morning, he had a driver at my home to pick up my vehicle and leave me a courtesy car. My car was serviced and I received a call with an update during the appt. Then my car was returned to me right before I had to leave home to pick up my kids. To top this off, I am currently immobile on a medical scooter and I had no idea how I would manuver getting to the dealership on my own. Having the courtesy pick-up was such an unexpected and amazing benefit. I really cannot put a value on this kind of service. I should have bought an Infiniti long ago. I am so happy with the service provided to me =) More
Dealt with asap I had an appointment...easily made and confirmed by Nicole...was offered a loaner but did not really need one...offer was held open because I was ther I had an appointment...easily made and confirmed by Nicole...was offered a loaner but did not really need one...offer was held open because I was there for a couple of hours...appreciated the offer...car was dealt with immediately and I was kept updated at intervals... More
Always a Pleasure! I didnt have an appointment and drove in on my spare time and Nicole was able to quickly assist and get me in and out for oil change!! I didnt have an appointment and drove in on my spare time and Nicole was able to quickly assist and get me in and out for oil change!! More
Thank you ! We love to bring both our cars here and the customer service is always pleasurable! We manage to bring our kids and they love the snack bar and loun ! We love to bring both our cars here and the customer service is always pleasurable! We manage to bring our kids and they love the snack bar and lounge. More
Took care of me. Kevin had out QX60 checked out and diagnosed the problem. It was an expensive fix due to rodent damage. Vehicle has been repaired and works fine. Kevin had out QX60 checked out and diagnosed the problem. It was an expensive fix due to rodent damage. Vehicle has been repaired and works fine. More
Oil change and Tire Rotation My car service was taken care of promptly although i did not have an appointment. The service representative was very knowledgable and ensure my cars My car service was taken care of promptly although i did not have an appointment. The service representative was very knowledgable and ensure my cars readiness within a 2 hour window. My car was returned to me with everything intact and even better ran through the car wash. I enjoyed my wait in air conditioning and would recommend to anyone to get their car serviced here. More
good experience My experience with my service on my car is always good my service writer Nicole Spatafora is always professional and pleasant to work with The accommo My experience with my service on my car is always good my service writer Nicole Spatafora is always professional and pleasant to work with The accommodation is always clean and my wait is not long before I’m done and on my way More
Wow experience This is a dealership with integrity. They have gone above and beyond to repair our 2012 EX35 when another dealership would not. From speaking with H This is a dealership with integrity. They have gone above and beyond to repair our 2012 EX35 when another dealership would not. From speaking with Hus to our service adviser Kevin, at every touch point they understood the need and acted on it. I also have a QX60 and they always have my vehicle ready when they say they will. I always leave this dealership with a smile. More
Excellent customer service Nicole was very professional and took the time to.explain and to answer all my questions. She was able to arrange for a loner while my car was in the Nicole was very professional and took the time to.explain and to answer all my questions. She was able to arrange for a loner while my car was in the shop. More
Quick hassle free service. They made my service visit so easy and stress free. They handled all of the paperwork. They had my car ready in just a few hours. Love them! They made my service visit so easy and stress free. They handled all of the paperwork. They had my car ready in just a few hours. Love them! More