INFINITI Stuart - Service Center

Great kind service reps who helped each other and made sure they wiped everything down. My service was done in a timely manner. Great experience sure they wiped everything down. My service was done in a timely manner. Great experience More

This is a very customer friendly dealership and I am very pleased with the service that I get when I visit this location and it is convenient for me to get to! pleased with the service that I get when I visit this location and it is convenient for me to get to! More

Not the best service there were a few things that could be improved on, 1. If I had not questioned the price of the oil & filter change, I would have paid more tha there were a few things that could be improved on, 1. If I had not questioned the price of the oil & filter change, I would have paid more that double what I have paid for my last 5 done at Infinity Stuart 2. I had 2 minor warranty issues. Not sure if they bother to check the work done, but the center consol power plug, still does not work 3. I understand times are difficult but to have my car picked up on Wed. Afternoon and not get it back until Fri. Afternoon when it was in for a basic oil & filter and 2 minor warranty issues. Not really an issue at this time, but don’t think I would use this service again. 4. I sent a note with the work I wanted done with the driver, and a couple coupons and thinking the service advisor never received them, since he had too call me about the work . More

The cost quote for oil change was less than charged, and I paid more than quoted even with $15 discount, plus I’ve never been charged a fee for using my credit card and didn’t think that was even allowable, I paid more than quoted even with $15 discount, plus I’ve never been charged a fee for using my credit card and didn’t think that was even allowable, and the coupon said they’d fill tank which was not. More

Took car in for routine maintenance and received attentive service from start to finish - on time and professional. Waiting area is very clean and well appointed. Car was brought out sparkling cle attentive service from start to finish - on time and professional. Waiting area is very clean and well appointed. Car was brought out sparkling clean More

People treat you very differently compared to other dealership from service to sales. They go above and beyond to take care of any issues you may have. dealership from service to sales. They go above and beyond to take care of any issues you may have. More

Right On! Brought my new QX60 in to have windows tinted, protective coating and seat protection. Arrived at 8:30, quick check in and loaner available. Expected Brought my new QX60 in to have windows tinted, protective coating and seat protection. Arrived at 8:30, quick check in and loaner available. Expected work to be done late in the day . Received a call around 3:00PM it was ready. Job performed was outstanding. Good Vibes to Infinity Service More

Mary is the best in service I have been a loyal customer at Stuart Infinity since they arrived in Stuart. Nothing but the best from the service people. This last appt. yesterda I have been a loyal customer at Stuart Infinity since they arrived in Stuart. Nothing but the best from the service people. This last appt. yesterday was disturbing in that I was notified because of a written notice that if I paid by credit card I would have to pay and additional 2.5 % of my bill. This tells me two things. First, it conveys to me that Stuart Infinity is feeling the pinch (as we all are). With a high end dealer this conveys that Stuart Infinity May be having more serious financial hardship that may possibly lead to closing. With that concern, I am very concerned about buying a new vehicle at your dealership. Second, you have instituted and additional charge to customers without ever notifying them of this in advance. Love the service but very reserved and disappointed about your marketing and financial future! More

fast/ efficient Service tech Mary was pleasant and had my car promptly serviced. Time estimate was accurate and car was taken on time. Pleasant experience as usual. Service tech Mary was pleasant and had my car promptly serviced. Time estimate was accurate and car was taken on time. Pleasant experience as usual. More

I enjoy bringing my car in to infinity because they always have wonderful service. Kevin is so helpful. He will complete exactly what I asked for. He is also easily accessible by cell phone. He treats always have wonderful service. Kevin is so helpful. He will complete exactly what I asked for. He is also easily accessible by cell phone. He treats me like a customer that he truly wants to help. More