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INFINITI Stuart - Service Center

Stuart, FL

4.4
1,147 Reviews

1,147 Reviews of INFINITI Stuart - Service Center

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February 01, 2025

Whitney was the best! She makes it so easy Every time I come in she makes the process seamless. More

by Amyandmikeantheil
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Robinson
January 31, 2025

Excellent customer service and great service center for my vehicle. Never disappointed when I visit for service for my QX60 More

by Mijoskov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Very helpful and quick turnaround with work Easy to deal with and friendly. Thank you More

by robalpess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

January 21, 2025

Terrible no return calls did work without authorization and still did not fix problem unprofessional More

by PAULA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whitney Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

INFINITI Stuart responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joshua Muir General Manager (772) 254-8222

January 20, 2025

Whitney and Jeff are great, the techs and mechanics are not well prepared to work on older models or inexperienced with them and have caused new issues twice on the same car causing days of additional dela More

by CHRISTOPHERSANZ
Workmanship
Recommend Dealer
No
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

INFINITI Stuart responded

Christopher, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joshua Muir General Manager (772) 254-8222

January 19, 2025

Whitney was amazing. I was having some problems with my Apple car play and she took the time to figure it out for me even though it turned out to be my phone settings an More

by syph2005
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

INFINITI Stuart responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Whitney and our team met your expectations. Thank you again for choosing INFINITI Stuart. We look forward to having you as one of our valued customers for many more years to come! Ross Fitzsimmons Service Manager (772) 254-8222

January 17, 2025

The service I received today was fast, friendly, and courteous. I love Infinity of Stewart. More

by MURRAYCOOPERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

January 16, 2025

I was there for service and was taken care of immediately and the car was finished within an hour. Great service! More

by TQ4591
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

INFINITI Stuart responded

Thank you so much for your kind words for Jeffrey, and for taking the time to leave us this wonderful feedback! Ross Fitzsimmons Service Manager (772) 254-8222

January 16, 2025

Whitney is the best. I have worked with her many times at Infiniti and every time she goes above and beyond to make the service experience easy. More

by Amyandmikeantheil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitney Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

INFINITI Stuart responded

Amy and Mike, Thank you for choosing INFINITI Stuart. Your feedback and rating mean a lot to us. We're glad Whitney was able to help, and we hope to see you again! Ross Fitzsimmons Service Manager (772) 254-8222

January 13, 2025

Very professional, courteous & efficient service! They were able to get me in for a same day oil change! More

by Terrence O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 13, 2025 -

INFINITI Stuart responded

Thank you, Terrence! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

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