INFINITI Stuart

I had an appt at 11:00 AM. I arrived on time, but at 11:20 AM my car was still in the drop off area and I had yet to be checked in by Jorge. I had to ask for assistance befor I arrived on time, but at 11:20 AM my car was still in the drop off area and I had yet to be checked in by Jorge. I had to ask for assistance before Jorge came out of his office. He was rude and dismissive. This makes me not want to buy another car from this dealer. More

The dealership is nice, clean and the staff is very friendly. I’m very happy with the service I received. friendly. I’m very happy with the service I received. More

We had a great experience with Austin. I was only upset that I was not made aware that I would get only one key fob until I had already completed the purchase. Also was not made aware of I was only upset that I was not made aware that I would get only one key fob until I had already completed the purchase. Also was not made aware of two small dings in the windshield. We were floored that we were ready to take home a second car at a large expense. We were told there would be absolutely no discount for purchasing two cars in one day. A small gesture would have done the trick. More

Michael Payne from Sales was great. Making a deal with Finance and having to dispute the fees is exhausting. They verbally agree to one thing and then rush you through the paperwork a Making a deal with Finance and having to dispute the fees is exhausting. They verbally agree to one thing and then rush you through the paperwork after keeping you there for 3 hours so that they can have you sign and agree to something different. Really disappointing. More

Eric was wonderful an and a key factor for us to decide to get the car. He is an amazing sales person. Everyone was nice. Overall a good experience to get the car. He is an amazing sales person. Everyone was nice. Overall a good experience More

Excellent service from both sales and service departments. Pedro and Josh worked out a great deal for me. Scott in service was very helpful. Will be recommending to friends and family. departments. Pedro and Josh worked out a great deal for me. Scott in service was very helpful. Will be recommending to friends and family. More

Very friendly people who are great at getting your car in and out as estimated. Worth bringing the car there for service. and out as estimated. Worth bringing the car there for service. More

I had done a lot of research on the type of vehicle I wanted to buy, when it came to actually purchasing the dealerships & representatives in my area were sub-par at best (hard selling, little actual inf wanted to buy, when it came to actually purchasing the dealerships & representatives in my area were sub-par at best (hard selling, little actual information provided). This ultimately lead me to buying across state-lines with Infiniti Stuart which was honestly A BREEZE!! Michael is SO solid, clear and constant communicator, provides actual detailed information about your purchase and vehicle and honestly made the whole experience amazing. Stuart generally was superb throughout the whole process. Helpful staff, friendly & prompt in communications. I would not hesitate to purchase from them again in the future. More

Great service department, very timely and cleans your car inside and out after each service! inside and out after each service! More

Jorge was very polite and professional. The estimate of $2,700 to repair the Qx50 tailgate struts was outrageous. I bought a new replacement set for $179 and installed in just over an hou The estimate of $2,700 to repair the Qx50 tailgate struts was outrageous. I bought a new replacement set for $179 and installed in just over an hour. More