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INFINITI Roseville - Service Center

Roseville, CA

4.7
260 Reviews
Call Service Center (916) 633-1120

260 Reviews of INFINITI Roseville - Service Center

Sort by
September 07, 2022

The facility was very clean and everyone there was very nice and helpful. I appreciated all the time they took to fix my issue even though it seemed to have them stumped for a while. Thank you. More

by malta4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
Report | Print
Sep 08, 2022 -

INFINITI Roseville responded

Thank you for sharing your 5-star review with us! We are so glad that you were able to help you resolve the issue with your car. We appreciate you and your business with us and look forward to a long-lasting relationship!

July 16, 2022

I would highly recommend the service department at Infinity Roseville for any of your needs. More

by Steven.ocamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
Report | Print
Jul 18, 2022 -

INFINITI Roseville responded

Steven, Thank you for sharing your 5-star review with us! We are so glad that you had a positive experience with us. We look forward to being here for all of your automotive needs!

May 08, 2022

For a marquee like Infiniti you expect a higher standard of service. Quality of service at this dealer was average at best More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Bermudez
Report | Print
May 09, 2022 -

INFINITI Roseville responded

K, My name is John Phillips, Service Manager here at INFINITI Roseville. Id' love to discuss your experience as it doesn't sound indicative of the high level of service we pride ourselves on. Please give me a call at 916-770-8400 at your earliest convenience. I look forward to hearing from you.

March 21, 2022

The dealership has extremely friendly staff, the service department keeps the car clean and gets the work done on time as promised. More

by wnj4gto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Khuu, Charles Bermudez, Chris Hampl
Report | Print
Mar 21, 2022 -

INFINITI Roseville responded

Thank you for your five star review! Happy Motoring!

March 16, 2022

Infiniti Roseville is amazing! The staff are all super friendly and the service is excellent! More

by thechristophergeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Buscaglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Driebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Bermudez, John Phillips, Robyn Allan
Report | Print
Mar 17, 2022 -

INFINITI Roseville responded

Thank you so much for the awesome review! We are so glad that you had an amazing experience and we look forward to seeing you next time!

February 14, 2022

Always great service! Keeps my car just as good as the day I purchased it! More

by KevinMichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
Report | Print
Feb 14, 2022 -

INFINITI Roseville responded

Kevin, Thank you for your loyal business! We love seeing you each time for service. Until we see you next!

January 23, 2022

No thank you. No no no no no no no no no no no no More

by meat 51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Thayer
Report | Print
Jan 24, 2022 -

INFINITI Roseville responded

Thank you for taking the time to write a review! As always we value any feedback you have to provide. Just give us a call when you need.

January 17, 2022

Infiniti Roseville they always accommodate and give us great service and gets my vehicle back at a timely manner More

by cromartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor, Charles Bermudez
Report | Print
Jan 18, 2022 -

INFINITI Roseville responded

Thank you for sharing your 5-star service experience with our team. We truly appreciate your business and always look forward to seeing you. Until next time, stay safe and healthy on the road.

December 15, 2021

I had a phenomenal experience per usual. Service was exemplary and no wait time to be addressed for service. I've owned 3 Infinities so far, my first then I bought 2 from this dealership. That is saying More

by J of ZrysMedia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Chastain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Bermudez, John Phillips, Dylan Thayer
Report | Print
Dec 16, 2021 -

INFINITI Roseville responded

J, We just love seeing you come back time and again! We truly value you as a client and we look forward to the continued relationship.

December 06, 2021

Exelente trabajo. Servicio,demaciado profecional el personal que ne atendio. Gracias por su diponiblilidad para atenderme a tiempo. More

by Francisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bermudez
Report | Print
Dec 07, 2021 -

INFINITI Roseville responded

Valoramos su tiempo aquí en INFINITI Roseville. Gracias por la revisión de 5 estrellas.

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