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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
554 Reviews

554 Reviews of INFINITI Of Orland Park - Service Center

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July 18, 2023

The team has always been very professional and courteous. The environment is very welcoming and comfortable. More

by IZHILL81
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike - Service Dept.
Jul 19, 2023 -

INFINITI Of Orland Park responded

Izhill81, We appreciate your 5 STAR review and kind words towards our team! See you again in the future! Best Wishes, INFINITI Of Orland Park

July 18, 2023

My service was very good. I was in and out really fast and they explained everything that needed to be done that had not been included in my original repair. More

by LINDAB95681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 19, 2023 -

INFINITI Of Orland Park responded

LindaB95681, We are so glad you had a great visit with us! And appreciate you taking time to leave us a review. If we can be of any further assistance at anytime, please feel free to reach out! We look forward to working with you again in the future. Best Wishes, INFINITI Of Orland Park

July 18, 2023

Excellent service on time, great management. Very professional friendly and clean atmosphere, a real pleasure. More

by 427SARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cescato
Jul 19, 2023 -

INFINITI Of Orland Park responded

427SARA, Thank you so much for taking time to leave us a great review about your recent service visit. We strive to make our customers experiences a great one! We look forward to assisting you again soon! Best Wishes, INFINITI Of Orland Park

July 16, 2023

I received Excellent service from Justin. He was knowledgeable and he took the time to tell me about certain features about my car I did not know. I truly appreciated all of his help. I pur More

by yvetta.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 19, 2023 -

INFINITI Of Orland Park responded

Yvetta.Clark, We sincerely appreciate you taking time to leave us a great review. Your feedback means a lot and we are happy to be at your service. Please feel free to contact our service or sales department at anytime if we can assist you with your vehicle. Your business is important to us and look forward to your next visit. Best Wishes, INFINITI Of Orland Park

July 16, 2023

Each time I got my car back there was a different issue. I picked my car up yesterday and now my ac is blowing heat. So disappointed, I trusted them with my vehicle. More

by MDICKERSON100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
July 14, 2023

Friendly and professional customer service. I appreciate my vehicle being washed and vacuumed. My service was performed in a timely manner. More

by DEBDIX08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 19, 2023 -

INFINITI Of Orland Park responded

Debdix08, So glad to hear you had a great visit with us! We strive to give our customers the best experiences! See you again soon! Best Wishes, INFINITI Of Orland Park

July 13, 2023

I have been a customer for years, I bought my first Infiniti from CarMax but based on the quality of service and professionals, I switch the Ziegler . I will keep going back. Thanks Mike and the enti More

by Anastasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 13, 2023 -

INFINITI Of Orland Park responded

Anastasia, We are honored to assist you with your service needs! Please feel free to reach us anytime if we can assist with service, parts or whenever you are ready to for a new INFINITI purchase! Your business is important to us and look forward to working with you again soon. Best Wishes, INFINITI Of Orland Park

July 13, 2023

There was no car loaner available for service that cost $1500. Lexus dealership always provided me with a loaner for services that cost much less than $1500. Repair was delayed by a day. Cost much higher t More

by ETORANGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
July 12, 2023

Not a fan. Never been comfortable with the people there. Different and less professional. Rarely see the same people twice so there's no relationship building. More

by dmtm629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service was nice
Jul 13, 2023 -

INFINITI Of Orland Park responded

Dmtm629, We appreciate your feedback regarding your recent service with us. Our team works very hard to make our customers experiences a great one and have the right people in the right place. We hope to turn your less than perfect experience around in the future. Best Wishes, INFINITI Of Orland Park

June 07, 2023

Great visit with Natalia Haq. She was very hospitable and made me feel welcome. Natalia also provided me with information on Infiniti vehicles, e.g. the Q50 Lux, which is an ex More

by jralph5711
Recommend Dealer
Yes
Employees Worked With
Natalia Haq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

INFINITI Of Orland Park responded

Jralph5711, Thank you for taking time to leave us a review regarding your visit with Natalia Haq. We appreciate your feedback and hope to work with you again in the future. Best wishes, Infiniti Of Orland Park Management Team

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