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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
556 Reviews

556 Reviews of INFINITI Of Orland Park - Service Center

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August 15, 2023

Great service the supervisor Mr. Terry is awesome sauce & always get what’s best thank you More

by HELENAINEZBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Aug 18, 2023 -

INFINITI Of Orland Park responded

HELENAINEZBG, Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever need anything else or have any further feedback, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you with excellence in the future! Best Wishes, INFINITI Of Orland Park

August 15, 2023

Scheduling my appointment was easy. When I arrived the team was ready to assist me. The service was fast and efficient. More

by LATESHATUBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya
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Aug 18, 2023 -

INFINITI Of Orland Park responded

We're delighted to hear about your positive experience with scheduling and receiving service at our location! Making your appointment easy and convenient is one of our goals, and we're glad to know that our team was prepared to assist you upon your arrival. Thank you for choosing us for your service needs. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future! Best Wishes, INFINITI Of Orland Park

August 14, 2023

Everyone was very professional. Also very informative and took time to explain everything in detail. Had a very nice experience. More

by kberkarn537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bugajski
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We're thrilled to hear about your positive and informative experience with our team! Providing professionalism and taking the time to explain things in detail are priorities for us, and we're glad that we could meet your expectations in these aspects. Thank you for choosing us and for sharing your kind words. We look forward to serving you again in the future with the same level of care and dedication! Best Wishes, INFINITI Of Orland Park

August 14, 2023

Elliott was polite and explained the service thoroughly. I was in and out the door fairly quickly. More

by GRACE.STOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We're delighted to hear about your positive experience with Elliott and our service team! Politeness and thorough explanations are essential to us, and we're glad that Elliott provided you with the level of service you deserve. Thank you for choosing us for your service needs. We appreciate your feedback and look forward to providing you with exceptional service in the future as well! Best Wishes, INFINITI Of Orland Park

August 13, 2023

Elliott was very informative and friendly. He assisted me from the moment I called to when I arrived at the dealership. More

by MICHELLEBROWN0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We're thrilled to hear about your outstanding experience with Justin, our service adviser! Providing excellent customer service is a top priority for us, and we're delighted that Justin went above and beyond to meet your expectations. We truly appreciate your kind words and recognition of Justin's exceptional service. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing us and for sharing your positive feedback. We look forward to continuing to provide you with top-notch service and assistance in the future! Best Wishes, INFINITI Of Orland Park

August 13, 2023

They were very polite. from the time I pull in the server department and they kept. me informative what was. gone More

by IDAIRIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth in sale
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We're glad to hear that you had a positive experience with our service department! If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us and for sharing your feedback. We look forward to serving you again and providing you with the same level of care and attention in the future! Best Wishes, INFINITI Of Orland Park

August 13, 2023

The appointment was at a convenient time for my schedule. Wait time was reasonable. Service was explained thoroughly. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 18, 2023 -

INFINITI Of Orland Park responded

Thank you for taking the time to share your feedback, Mary! We're glad to hear that the appointment timing worked well for your schedule and that you found the wait time to be reasonable. Thoroughly explaining the service is important to us, and we're pleased that our team was able to provide you with the information you needed. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again in the future with the same level of convenience and care! Best Wishes, INFINITI Of Orland Park

August 13, 2023

Service adviser Justin provided outstanding customer service. Excellent service adviser. Doesn't get any better than this! More

by DOROTHYLEVESQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Robles, Mark Bugajski, Ryan Abu-Romman
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August 12, 2023

This dealership really takes care of their patrons. Every time I come I experience the highest level of customer service. More

by LACKENBACHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toya
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We're thrilled to hear that you consistently receive the highest level of customer service at our dealership! Taking care of our patrons and providing exceptional service is our top priority, and we're delighted that we have been able to deliver on that commitment during your visits. Your satisfaction is important to us, and we truly appreciate your kind words and loyalty. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing us and for sharing your positive experience. We look forward to continuing to provide you with outstanding service and care in the future! Best Wishes, INFINITI Of Orland Park

August 12, 2023

It’s always a great experience when I bring my vehicle in for service at this dealership! More

by GUYWANDA2017
Recommend Dealer
Yes
Employees Worked With
Elliot
Report | Print
Aug 18, 2023 -

INFINITI Of Orland Park responded

We appreciate your feedback and look forward to continuing to provide you with exceptional service and care during your future visits! Best Wishes, INFINITI Of Orland Park

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