Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
INFINITI Of Orland Park - Service Center
Orland Park, IL
557 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
557 Reviews of INFINITI Of Orland Park - Service Center
Sort by
December 21, 2023
The gentleman that serviced me was excellent he answered all my questions and was able to help with items in my car I wasn’t sure about. I hope that when I bring it back in for service that I get the same g all my questions and was able to help with items in my car I wasn’t sure about. I hope that when I bring it back in for service that I get the same gentleman. More
by DELORES.STEVENSON
Verified CustomerEmployees Worked With
Service department
December 21, 2023
Service team professional and kind. Service process quick and precise. Atmosphere clean and accommodating while waiting. Always a pleasant experience at Infiniti of Orland Park dealersh Service process quick and precise. Atmosphere clean and accommodating while waiting. Always a pleasant experience at Infiniti of Orland Park dealership. More
by JVP31
Employees Worked With
Latoya, Service Advisor
December 20, 2023
The sale negotiation was a grueling and often contentious process, srarting with the dealers advertised sale price of the car, which the salesperson said was a mistake. process, srarting with the dealers advertised sale price of the car, which the salesperson said was a mistake. More
by robertminikel
Employees Worked With
Ronnie Robles, JJ Vock, Joseph Ruiz
December 17, 2023
My experience at Infiniti of Orland Park was amazing. I came in for service for the 1st time here. The staff is great, talked about the service I wanted , gave my keys. They offer free Lyft ride to and f I came in for service for the 1st time here. The staff is great, talked about the service I wanted , gave my keys. They offer free Lyft ride to and from where you are going. I went to the mall while my vehicle was being worked on. Communication was excellent, makes want to get another Infiniti as my next car. Totally recommend this location. Most importantly my car was fixed. More
by XJOSERAMOS
Employees Worked With
Rosie Mantia
December 16, 2023
I am very concerned about the performance of my vehicle after receiving it after service. I did not have handle concerns before getting the vehicle serviced. I have to return my vehicle to reschedule a ser after receiving it after service. I did not have handle concerns before getting the vehicle serviced. I have to return my vehicle to reschedule a service appointment. My appointment and service representative Mike was very professional. I must emphasize I have never had safety concerns after vehicle service. I have only taken my vehicle to two places for service Infiniti in Merriville, In and now Infiniti in Orland, IL. Unfortunately, I don't have a pleasant review to express. More
by carlj710
Employees Worked With
Mike
December 13, 2023
Courteous, kept me updated on my service. In and out in no time. Car washed and vaccinated. Infiniti Orland Dealership is great! In and out in no time. Car washed and vaccinated. Infiniti Orland Dealership is great! More
by IBLSJ1803
Employees Worked With
Can’t remember the personal I worked with or recognized them in the pictures.
December 11, 2023
Diagnosed problem quickly, scheduling appointment for repair. Service department was polite and responsive to engine light being on and why. repair. Service department was polite and responsive to engine light being on and why. More
by FHILLEGONDS
Employees Worked With
service department
