INFINITI Of Orland Park - Service Center

Was not happy when I arrived at the dealership and found my car was covered in snow half done just was not ready for that my car was covered in snow half done just was not ready for that More

I was told my cat would be complete in 1 day. Vehicle was not ready for almost a week. I wanted my front emblem illuminated was told my vehicle couldn’t have that. Had to to return because Vehicle was not ready for almost a week. I wanted my front emblem illuminated was told my vehicle couldn’t have that. Had to to return because my tires were not properly inflated. Could not reach Ken for several hours after calling repeatedly. More

Took awhile for battery changing, but I was pleased with service and the courtesy of the staff. service and the courtesy of the staff. More

Latoya was very professional and efficient. Latoya kept me informed of what I needed and what was going on during my service Latoya kept me informed of what I needed and what was going on during my service More

Latoya was great! She kept me inform on my vehicle every step and inform when it will be completed. She kept me inform on my vehicle every step and inform when it will be completed. More

The service department addressed my issue. They conducted an inspection of my vehicle and made important recommendations. I completed one of the recommendations, brake fluid flush. I’m not sur They conducted an inspection of my vehicle and made important recommendations. I completed one of the recommendations, brake fluid flush. I’m not sure if topping off wiper fluid or inflating tires to recommended psi are part of the service experience but it was not performed in this instance. But my experience was great as usual. More

Everything was great. Customer service excellent as well as coffe. Lol My car is always great taken care off. Customer service excellent as well as coffe. Lol My car is always great taken care off. More