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INFINITI Of Orland Park - Service Center

Orland Park, IL

4.6
594 Reviews

594 Reviews of INFINITI Of Orland Park - Service Center

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June 01, 2024

The dealership was clean, the workers and front staff was respectful and courteous, and everyone showed exceptional customer service. More

by FORREST.STACYEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Alfano
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Jun 20, 2024 -

INFINITI Of Orland Park responded

Thank you so much for your glowing review! We appreciate your kind words and look forward to working with you again in the future! Best Wishes, INFINITI Of Orland Park

May 31, 2024

Great Service I got in on time and in a timely manner, friendly service always More

by LATOSCASTANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Blunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mikuzis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Marquie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Huff, Anthony Paramo, Sebastian Badillo
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Jun 20, 2024 -

INFINITI Of Orland Park responded

Thank you for your fantastic review! We're thrilled to hear that you received great service and were attended to promptly. Our team takes pride in providing friendly and timely service. If you need anything else, don't hesitate to reach out. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

May 31, 2024

Very good I dropped it off and they and they brought it back to my house when completed More

by TMSAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 20, 2024 -

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're happy to hear that you had a very good experience with our service.If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

May 31, 2024

Good customer service! Answered all my questions and provided me with updates on length of service More

by MELISSADUDEK97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jun 20, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind review! If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

May 31, 2024

Came in for service everyone was nice and friendly service was not long . Definitely coming for service here ! More

by Carlosj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 20, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're pleased to hear that you had a positive experience with our friendly team and that your service was completed promptly. We're delighted to know you'll be coming back for your future service needs. If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to seeing you again! Best Wishes, INFINITI Of Orland Park

May 30, 2024

Service Advisor, Kerrie Garrison, was very good. ...attentive and professional. She followed up on all my requests. More

by SORRENTO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Kerrie Garrison
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Jun 20, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're delighted to hear that Kerrie provided you great service! Ensuring the all your requests are followed up on is a top priority for us. We appreciate your feedback and look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

May 29, 2024

There are a few cosmetic blemishes on the car that need to be addressed. I'm taking the car in to be serviced this week. More

by Jacqueline.WhalumClay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Galifos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mimi Nofal, Joseph Ruiz, Sebastian Badillo
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Jun 20, 2024 -

INFINITI Of Orland Park responded

Thank you for your review and for bringing the cosmetic blemishes to our attention. We're glad to hear that you're satisfied with your car and appreciate your patience as we address these issues. Our team is committed to ensuring that every customer has a perfect experience, and we're confident that your service appointment will go smoothly. Please don't hesitate to reach out if you have any further concerns or questions. We look forward to your updated review and to continuing to serve you in the future! Best Wishes, INFINITI Of Orland Park

May 28, 2024

Very knowledgeable and professional! Knew what I needed before I did. Thank you Orland Infiniti More

by sllief1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Vock, Mimi Nofal, Joseph Ruiz
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Jun 19, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any further questions or require assistance, please don't hesitate to reach out. Best Wishes, INFINITI Of Orland Park

May 26, 2024

Customer service was great and gave me great incite on my car will be returning More

by VERA.JONES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Kendra
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Jun 19, 2024 -

INFINITI Of Orland Park responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service team and that they provided valuable insights about your car. We look forward to welcoming you back for future services. If you have any questions or need further assistance, please don't hesitate to reach out. Best Wishes, INFINITI Of Orland Park

May 26, 2024

Very efficient and effective. Timely with great accessibility. Provide completed diagnostic with plenty recourses. Superb customer services More

by Qx802019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Jun 19, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We are delighted to hear that you found our service efficient and effective, with timely and accessible support. Providing a comprehensive diagnostic and excellent customer service is our priority, and we're thrilled to know we met your expectations. Your kind words mean a lot to us. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

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