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INFINITI Of Orland Park
Orland Park, IL
757 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 757 reviews
October 26, 2024
I will not take my car for service anywhere else. I have always had great service, and the service writer Mike Cescato is always very friendly and helpful. I have always had great service, and the service writer Mike Cescato is always very friendly and helpful. More
by Pleased 27
Verified CustomerEmployees Worked With
October 26, 2024
Fair service. They only fix or service what is needed and do it quickly. Getting in for an appointment is easy and fast. They only fix or service what is needed and do it quickly. Getting in for an appointment is easy and fast. More
by devin023
Employees Worked With
October 26, 2024
Amazing composure from Mike. My first service and Mike took the time to put me through it. Thank you for explaining in detail. My first service and Mike took the time to put me through it. Thank you for explaining in detail. More
by EFILEO28
October 25, 2024
Had a great experience with the manager and sales personnel (Sam). Will definitely return for my next car personnel (Sam). Will definitely return for my next car More
by THANN55
October 25, 2024
It was my first time at Infiniti of Orland Park and my experience was wonderful!! Friendly, professional, wonderful service from start to finish!! experience was wonderful!! Friendly, professional, wonderful service from start to finish!! More
by ANNETTE6647
Employees Worked With
Frank, Service Advisor
October 23, 2024
Great service. Great communication. Loved the costumer service! Will be back soon! They were very honest and fair. Great communication. Loved the costumer service! Will be back soon! They were very honest and fair. More
by BREENIE_BRI7
Employees Worked With
October 23, 2024
Great experience and Kerri was very helpful and attentive. I had to make the hard decision to leave the my Infiniti dealer where I have been for over 10 years, due to poor service (recently). Altho attentive. I had to make the hard decision to leave the my Infiniti dealer where I have been for over 10 years, due to poor service (recently). Although the dealership is not convenient to my home, the service is worth taking the trip. You have a new customer. More
by TRACYMICHELLE9396
Employees Worked With
October 19, 2024
From the greeting, all the way through waiting, the experience was excellent. There even was an issue with an email coupon that was easily resolved. I will continue to utilize this service department. experience was excellent. There even was an issue with an email coupon that was easily resolved. I will continue to utilize this service department. More
by JPJUG12
Employees Worked With
October 17, 2024
LaToya was great! It started with the welcome. She kept me informed of the recommended service and progress. I would definitely recommend my friends to Orland Park. It started with the welcome. She kept me informed of the recommended service and progress. I would definitely recommend my friends to Orland Park. Great customer service. More
by Chrissy25
Employees Worked With
