INFINITI Of Omaha - Service Center

Excellent staff, very easy to reach the location. Service was exactly what was needed and price was reasonable. Service was exactly what was needed and price was reasonable. More

I have always treated me fair and have been extremely helpful. I would recommend them to anybody. helpful. I would recommend them to anybody. More

I have been coming to this dealership for over 8 years and always had a terrific experience and was looking forward to purchasing the new QX60 this fall. My old car was having issues with the air conditio and always had a terrific experience and was looking forward to purchasing the new QX60 this fall. My old car was having issues with the air conditioner and required a new compressor. No big deal. I got it repaired but was still not seeing an improvement in cold air output. I called today to ask some follow up questions and schedule another service to check to see why it wasn’t working. Dale Elrod took the call and his attitude was unbelievably horrible, rude, and aggressive. After reading a couple of other reviews it sounds like this a similar problem with him. I’ve never been so disappointed in the customer service I have received from Infiniti today and from Dale. I will not be purchasing another car from them again. More

Have been getting service there since 2009 and it is always top notch. Other luxury car dealers have been somewhat rude and obnoxious compared to them always top notch. Other luxury car dealers have been somewhat rude and obnoxious compared to them More

I took my car in for the 7500 mile service, and the mechanics were very professional and prompt, and washed my car as well. It was a very positive experience. mechanics were very professional and prompt, and washed my car as well. It was a very positive experience. More

Eric is very knowledgeable and he is a pleasure to work with. He’s very thorough in his explanation of services recommended for my vehicle. with. He’s very thorough in his explanation of services recommended for my vehicle. More

I just finished reading "What Others Say" and echo what they all stated except for the over the top tirade about Dale Elrod. I have been bringing my QX60 to Infiniti of Omaha for four years and usually Da they all stated except for the over the top tirade about Dale Elrod. I have been bringing my QX60 to Infiniti of Omaha for four years and usually Dale is my service rep. The Dale I've dealt with has always been friendly, respectful, and professional. If I owned an auto dealership I would want all my service personnel to be Dale Elrod. More

Excellent service department. I am always treated in a friendly and respectful way. The work is always done correctly. They take care of my car. friendly and respectful way. The work is always done correctly. They take care of my car. More

Excellent service department. I am always treated in a friendly and respectful way. The work is always done correctly. And i am always given a loaner vehicle if I need one. friendly and respectful way. The work is always done correctly. And i am always given a loaner vehicle if I need one. More