INFINITI Of Omaha - Service Center

Staff were friendly and inviting. They immediately acknowledged me when I walked in the door for service work. This was my first time bringing a new-to-me used Initiniti into the dea They immediately acknowledged me when I walked in the door for service work. This was my first time bringing a new-to-me used Initiniti into the dealership. The service was done quickly and they made sure I was absolutely pleased when I returned for my vehicle. Very impressed. More

Great experience with Shawn. He was great at explaining what was going on and what he was doing. He was great at explaining what was going on and what he was doing. More

Shannon was very friendly and inviting while my vehicle was being serviced. I was getting a couple of tires mounted and rotated and they got it done in a timely manner. The tech working on my vehicle went was being serviced. I was getting a couple of tires mounted and rotated and they got it done in a timely manner. The tech working on my vehicle went above and beyond and even stayed late off the clock to try and diagnose my TPMS sensors. More

Started job on time. Did a wheel alignment. Finished in about 30-40 minutes. Paid the man and out the door. What more can I ask? Did a wheel alignment. Finished in about 30-40 minutes. Paid the man and out the door. What more can I ask? More

The facility is very clean. Waiting room is quiet and comfortable. The coffee machine is greatly appreciated. Waiting room is quiet and comfortable. The coffee machine is greatly appreciated. More

Shawn is great to work with, nice to see a smiling face, you can tell he likes his job. you can tell he likes his job. More

Shannon Phillips was so amazing! She broke it down and explain everything in a very understandable way. Her energy , at 4PM was out of this world. She was very comfortable et looked She broke it down and explain everything in a very understandable way. Her energy , at 4PM was out of this world. She was very comfortable et looked passionate about her work. More

Shawn Gilbert was amazing to work with! There was a scheduling mishap but he got the services completed and the QX60 was sparkling when I picked it up. Thank you to the whole service team! There was a scheduling mishap but he got the services completed and the QX60 was sparkling when I picked it up. Thank you to the whole service team! More

Very attentive service. Nice to get full inspection and find no problems. Q70l nice and polished and ready to go! Nice to get full inspection and find no problems. Q70l nice and polished and ready to go! More

Shannon was my service advisor and she was superb! When I called initially she was helpful and straight forward. I then arrived with my car earlier than expected and she squeezed me in and had my ba When I called initially she was helpful and straight forward. I then arrived with my car earlier than expected and she squeezed me in and had my battery replaced a day early. I was so grateful as my husband was out of town and I really needed my car operable. I could tell she was very busy and still had time to be friendly and helpful. More