488 Reviews of INFINITI Of Melbourne - Service Center
Thorough Service Came in for just an oil change, and had a recall that they took care of and a battery that was starting to fail. Glad they found the battery problem Came in for just an oil change, and had a recall that they took care of and a battery that was starting to fail. Glad they found the battery problem before I was left stranded somewhere and they were able to take care of these extra issues on the same day when I brought my car late in the afternoon. They are very friendly, keep you informed, and an extremely comfortable customer lounge area. More
Excellent service. Infiniti of Melbourne has top notch people working for them and they treat you with respect and are always very helpful, they answer all your question Infiniti of Melbourne has top notch people working for them and they treat you with respect and are always very helpful, they answer all your questions and take pride in their service to you. Laura Phifer is an outstanding service advisor and Drew who works on my vehicle is awesome. Everyone at Infiniti is always very professional, friendly and caring. Their service has always been outstanding, I love their service and I know my vehicle is always in good hands. More
Superior customer service! Love this dealership, everyone so friendly, great experience! Will definitely return my car for service and come back when I want to trade my vehicle. Love this dealership, everyone so friendly, great experience! Will definitely return my car for service and come back when I want to trade my vehicle. Would recommend to,others. More
Very nice I like the fact they are not pushy. Would like more of a breakdown on parts and labor. Detail department does an ok job windshield on inside was still I like the fact they are not pushy. Would like more of a breakdown on parts and labor. Detail department does an ok job windshield on inside was still dirty. More
Excellent service. The service team did an excellent job. I previously brought my vehicle to a different Infiniti dealership due to a complaint with the functionality of The service team did an excellent job. I previously brought my vehicle to a different Infiniti dealership due to a complaint with the functionality of the air conditioner. That dealership was unable to diagnose and correct the problem. Instead I was given an excuse as to why the AC was not functioning correctly. When the problem continued, I brought my vehicle to Infiniti of Melbourne. They were able to diagnose and correct the issue. More
Awesome service!! I'm always satisfied with my service and my service coordinator Christine!!! She's extremely professional and helpful and gets me in and out when I ge I'm always satisfied with my service and my service coordinator Christine!!! She's extremely professional and helpful and gets me in and out when I get my car serviced! More
Battery Replacement Recently my battery died while still in warranty. I called Infiniti of Melbourne and within a few minutes it was replaced -no paperwork,no hassle! Recently my battery died while still in warranty. I called Infiniti of Melbourne and within a few minutes it was replaced -no paperwork,no hassle! More
Exceptional Service Laura and the service advisor staff were very courteous, friendly and helpful. The work was done quicker than I expected and completed very professio Laura and the service advisor staff were very courteous, friendly and helpful. The work was done quicker than I expected and completed very professionally. I even got a friendly wave from A.J. Hiers as I was leaving the dealership. Infiniti of Melbourne is a first rate operation. More
Exceptional service Laura was very friendly and was very helpful. Glad to have a service advisor like her. I would recommend the service department at infiniti anytime. Laura was very friendly and was very helpful. Glad to have a service advisor like her. I would recommend the service department at infiniti anytime. More
Service department always pleasant work done in timely manner like use of loaner vehicles washing of car with service is a nice plus like Saturday hours department always pleasant work done in timely manner like use of loaner vehicles washing of car with service is a nice plus like Saturday hours More