470 Reviews of INFINITI Of Melbourne - Service Center
I am super pleased with the quality service that was provided for our Infiniti. We were getting ready to go out of town and I wanted to get the car serviced prior to our road trip. Being new residen provided for our Infiniti. We were getting ready to go out of town and I wanted to get the car serviced prior to our road trip. Being new residents in Florida, I found Infiniti of Melbourne via a Google search. I called and spoke with Rob in the service department and he was super helpful. He was able to squeeze me in for an appointment the next morning. I arrived at the dealership and was greeted by Rob as I pulled up. He was professional and promptly got me checked in. He checked over the car and told me how long it would take. I waited in the comfortable waiting area and Rob informed me of a couple of things my car would benefit from in addition to the regular service I had requested. He was not one of those “High Pressure” guys. I walked around the dealership looking at other vehicles and had the pleasure to meet a Salesperson named Tunde. She was very friendly and extremely knowledgeable about the vehicles they sell. She also was very low pressure. If I was in the market for another Infiniti, I would certainly go back and see her again. The car was ready in the time I was promised and they even gave it a complimentary car wash too. I really enjoyed the experience at Infiniti of Melbourne. I would highly recommend them to anyone looking for quality service and the experience of being treated like family. More
Martin was extremely communicative Throughout the process of trying to determine some complicated issues with my car I really appreciate his concern and care. of trying to determine some complicated issues with my car I really appreciate his concern and care. More
Martin did a great job during scheduled maintenance. Some little maintenance items came up but were explained and taken care of efficiently. Was told brakes were nearing replacement last time, so no sur Some little maintenance items came up but were explained and taken care of efficiently. Was told brakes were nearing replacement last time, so no surprises. More
Always satisfied with the service at Infiniti of Melbourne. Brought my (older) car in as a few of the parts were wearing out. Martin, my service advisor, was very helpful and, after the mechanics ch Melbourne. Brought my (older) car in as a few of the parts were wearing out. Martin, my service advisor, was very helpful and, after the mechanics checked the car, explained to me the parts that needed to be replaced.. He even had photos of those parts. Martin then went through the options with me, explaining which were important and which could be put off for a while. Service done, happy customer. Martin is professional, knowledgable and personable and the service department has always done a good job for me. More
The service team of the Melbourne dealership on rt1 is outstanding. I have been here a few times now, and the moment I walk in the door I feel like a guest....not just a customer. Martin is polite and a outstanding. I have been here a few times now, and the moment I walk in the door I feel like a guest....not just a customer. Martin is polite and a true professional! Thank you for outstanding service. More