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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.7
470 Reviews
Call Service Center (321) 316-6894

470 Reviews of INFINITI Of Melbourne - Service Center

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March 07, 2024

Very helpful with any questions I had and I was extremely grateful that they were able to squeeze me in for an oil change because I thought my appointment was at 4 and not 3. More

by MADYDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Muscarella
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
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Mar 07, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 06, 2024

This dealership is now charging 3% per payment with a credit card. Taking into account anything done to an Infinity means an above-average cost, that charge is outrageous and unacceptable. No big retaile More

by Alexia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Young
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March 02, 2024

Rob did a great job of taking care of the maintenance that I needed. He also took care of an issue that I had forgotten to mention to him when I dropped my car off. More

by DENNISNICINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in Service
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Mar 02, 2024 -

INFINITI Of Melbourne responded

Dennis, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 02, 2024

Robert and all the guys are so helpful & information! Such a pleasure to work with them! More

by E.A.KENASTON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 02, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

Roberts attention to detail was excellent. We had an intermittent problem so he kept the SUV overnight to resolve.Quality of work is superior and he communicated effectively.He works tirelessly More

by M.HUCKVALE9741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
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Mar 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

excellent service by staff especially Martin. Really appreciated the kindness and courtesy of the staff there. More

by ULVIKAPATEL1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Mar 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

They were extremely kind staff. They gave excellent customer service. I was happy to wait patiently at their waiting area as they serviced my car. The wait was relaxing and the atmo More

by KRYSTAL.SIM.MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen , Jim Ashbridge
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Mar 01, 2024 -

INFINITI Of Melbourne responded

Krystal, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

I want to recommend Martin who helped us when we brought our Infiniti QX60 2020 in for maintenance last month. He secured us a beautiful loaner for the duration of our service, and was efficient, friendly, More

by RICHIE6017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausan 5 stars
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Mar 01, 2024 -

INFINITI Of Melbourne responded

Richie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

From scheduling the call to paying for the service. it was an excellent experience. There is a great team in place in the service area!! I'm new to Brevard and it was my first visit to the dealershi More

by SHIPBYSHELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman with the pony tail at the desk upon arrival. I believe Robert.
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Mar 02, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

March 01, 2024

Outstanding service from Martin! The techs completed alot of work very quickly too! The only grief I have is that they charged a surcharge fee for me paying with a credit card. Ma More

by ETHAN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Mar 02, 2024 -

INFINITI Of Melbourne responded

Ethan, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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