INFINITI Of Melbourne - Service Center

The major issue I had was with payment. The dealership charges the customer 3% fee on credit card payment. The dealership charges the customer 3% fee on credit card payment. More

Martin and Rob are always great. I have two Infinity cars and have them serviced exclusively with infinity.. I do have a problem paying a credit card fee. I too have a business in Me I have two Infinity cars and have them serviced exclusively with infinity.. I do have a problem paying a credit card fee. I too have a business in Melbourne and pay credit card fees for my patrons because I know if I charge them I will have a whole lot of upset customers. This is what you’ve done to your customers. To me, it’s the costs of doing business. There are many car companies that don’t charge a fee to spend money with them and that’s what I will chose to do and I will buy my next vehicles with them. Still love your vehicles and service department but won’t pay your fees! More

Martin assisted me in the best way posible, very informative and polite. The mechanic team worked relatively fast. I had to go to work and the dealership was so kind to assist me, enabling my commut informative and polite. The mechanic team worked relatively fast. I had to go to work and the dealership was so kind to assist me, enabling my commute to my work and back when they were done. More

Martin was great. Provided options on a very expensive repair and has my interests in mind. Provided options on a very expensive repair and has my interests in mind. More

I've been using for 9 years since moving from up north. Service had been excellent. Service had been excellent. More

Rob has the best customer service and was very helpful with getting me taken care of with getting me taken care of More

Have a 2001 Infiniti Q45 122k miles family owned since new. Still a nice car wanted to keep it for extra car. Did have a oil leak and some other issues. Marty worked with me and got all the leaks and engi new. Still a nice car wanted to keep it for extra car. Did have a oil leak and some other issues. Marty worked with me and got all the leaks and engine problems fixed and within the budget i set to spend. What i liked about Marty and the service department was when i approved a certain job if the next repair was in the same area, they would work with me on the labor rate because they were already working in that area of the motor. You cannot do better than that. They got the parts and repairs done in a timely manner and when promised. Also had driver bring me home to Titusville and pick me up when car was ready. What a great thing to have so i did not have to bother getting rides from Melbourne. I did not get everything done that was reported to be needed but i do plan on getting more items done in the future. And i will call Marty when ready he made everything to do with service on my vehicle better than i usually have at other dealers i have been to. This same vehicle was in a Nissan dealer for over a month and still was not right when i got it back. should have gone to Infiniti of Melbourne first. More

Robert Young has always been honest with needs to be done on my 2026 QX80. Always has a loaner for my use while my vehicle is being worked on. If just a simple oil change - I wait with a fresh cup of coffee on my 2026 QX80. Always has a loaner for my use while my vehicle is being worked on. If just a simple oil change - I wait with a fresh cup of coffee and watch TV. Always a pleasant experience. More