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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
469 Reviews
Call Service Center (321) 316-6894

469 Reviews of INFINITI Of Melbourne - Service Center

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April 19, 2024

My appointment was on time and completed during the estimated wait time advise to me by my advisor Martin. All were professional and courteous. I would definitely return to this facility. More

by JRCARROZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Apr 20, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 18, 2024

Robert Young, our service advisor was very friendly and professional. Waiting area was clean and comfortable. Thank you! More

by Kimberlie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Young
Report | Print
Apr 18, 2024 -

INFINITI Of Melbourne responded

Kimberlie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 18, 2024

We were traveling from Indiana to Florida and had car trouble and they got us right in and gave us a loaner car for the night and we got our car back the next day. They even washed my car for me. Very More

by PATANDTONYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
Report | Print
Apr 18, 2024 -

INFINITI Of Melbourne responded

Pat and Tonya, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 18, 2024

In to get my car fixed. Was treated very well from start to finish, plus constant communication throughout. More

by MATTHEW.STRUBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin and Rob
Report | Print
Apr 18, 2024 -

INFINITI Of Melbourne responded

Matthew, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 18, 2024

The service associates are terrific especially Rob Young. My issue is with the service costs. I received an email for a free oil change which I assumed would reduce the cost of my service. However, I was cha More

by SWHEELER8971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Young
Report | Print
Apr 19, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time to give us a review and share your experience. I would love to hear more about your overall experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone (321) 508-1336. Don Palanz Service Director INFINITI of Melbourne

April 17, 2024

Service advisor was very courteous and knowledgeable. Problems were discussed and estimated before performing work. More

by EARLINESMILEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Young
Report | Print
Apr 18, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 17, 2024

Martin has been very thorough and quick about getting my car fixed. The staff is great. I just need a loaner car next time. More

by ADDISONBROOKE2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin in the service department , Jim Ashbridge
Report | Print
Apr 17, 2024 -

INFINITI Of Melbourne responded

Addison, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 16, 2024

Robert was exceptional as always! He was informative told me what he was going to do when it would be done. The work was completed on time car was washed. Nice job! More

by PASJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Young
Report | Print
Apr 16, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 16, 2024

Rob and Ian were absolutely incredible to work with! The communication and transparency was superb. Most importantly they are extremely efficient. Working with them was fantastic and I am very pleased w More

by DYLAN JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service and Ian was the tech
Report | Print
Apr 16, 2024 -

INFINITI Of Melbourne responded

Dylan, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

April 16, 2024

Always a pleasure to visit the service department. They are knowledgeable and kind. Note: If you use a credit card, there’s a service charge. More

by JPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob - service dept
Report | Print
Apr 16, 2024 -

INFINITI Of Melbourne responded

JPB, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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