Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
488 Reviews
Call Service Center (321) 316-6894

488 Reviews of INFINITI Of Melbourne - Service Center

Sort by
November 25, 2024

Martin is fantastic. He consistently goes the extra mile to make sure everything is handled smoothly and efficiently. His attention to detail and commitment to helping cu More

by TRACIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Report | Print
Nov 25, 2024 -

INFINITI Of Melbourne responded

Tracis, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 22, 2024

Martin was very consistent on calling to keep me updated with the progress of my vehicle. More

by CARITALYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Nov 22, 2024 -

INFINITI Of Melbourne responded

Caritalyn, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 21, 2024

Thank you for always taking such great care of us and our car. Martin is always a pleasure to work with and we appreciate the thorough inspections and fair pricing. More

by SMCNEELY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Report | Print
November 21, 2024

Adam took care of me. Infiniti of Melbourne cares about their customers and always does a good job. More

by SPEARSON2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Report | Print
Nov 22, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 21, 2024

From the minute I arrived everything went smoothly. All of my concerns were addressed. The service was completed quicker than expected. Martin my advisor was very informative as to what my vehicle nee More

by PMMARTINO55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Report | Print
Nov 22, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 20, 2024

Great service and completed in a very timely manner. I was kept up to date with progress and really appreciated the updates. Work was done well and with exceptional detail. More

by scolasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Nov 20, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 20, 2024

It takes me approximately 1 hour to drive to Infiniti of Melbourne. Its well worth it for my QX60 that I purchased from them. The service center was efficient and great to work with. Highly recommend this More

by KLWILLMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Castle
Report | Print
Nov 20, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 20, 2024

It is always an excellent service experience with Martin at Infiniti of Melbourne. Thank you! More

by AMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Nov 20, 2024 -

INFINITI Of Melbourne responded

Amani, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 17, 2024

Very expensive repair on convertible roof (2012 G37) with 49000 miles. Now having Roof problems again at 53400 miles. I cannot afford another $4200 dollar repair job. Don’t want to use them again on m More

by DANNYJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember.
Report | Print
Nov 17, 2024 -

INFINITI Of Melbourne responded

Danny, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone, 321-508-1336, so that I can address your concerns. Sincerely yours, Don Palanzi, Service Director, Infiniti of Melbourne.

November 15, 2024

Martin our service manager was outstanding. He was very knowledgeable and competent. We were very impressed and pleased. More

by JROLLINS350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Report | Print
Nov 15, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

1
2
3
...
49