INFINITI Of Melbourne - Service Center

Well for me it was like dealing with my home town dealership. Very willing to talk about the deal to make it not only happen for the dealer but to make sure I was going to be not just happy but very dealership. Very willing to talk about the deal to make it not only happen for the dealer but to make sure I was going to be not just happy but very happy with the whole experience. Thanks Drew though young but is working hard for both sides. Bob what can I say 🤷‍♂️ if he can’t make it happen it probably won’t. One thing you can rest assured can’t is not in his vocabulary, He’s the man. Oh did I say I drove 2 1/2 hours to pick up my deal. Only to leave it there to have a couple of things fixed. I asked the Drew will you guys deliver my truck to me in Polk county? He came back with yes we will . A couple of days later he called to let me know he was on his way.? Called again about 15 minutes out from my house. Sorry this is so long but believe it or not I could go on with even more highlights.🛻 More

It’s always a great experience taking my QX60 for service . Martin was very helpful and courteous. I appreciate him taking time to explain all services need on my QX60. . Martin was very helpful and courteous. I appreciate him taking time to explain all services need on my QX60. More

Definitely knowledgeable with product and concern. Sometimes difficult to get appointments sets up. But Martin was a great with assurance to set up my appointments when needed. Sometimes difficult to get appointments sets up. But Martin was a great with assurance to set up my appointments when needed. More

Fast friendly clean, very happy with the service I received. Martin reviewed the works done along with the warranty information I had received. Martin reviewed the works done along with the warranty information I had More

I went to Infiniti in Melbourne for a maintenance service and was met with smiles and courtesy! Martin Hausen was my service representative and he goes beyond to make sure all is done right.. a great guy!! and was met with smiles and courtesy! Martin Hausen was my service representative and he goes beyond to make sure all is done right.. a great guy!! More

Infinity Dealership has always kept my car in excellent condition. Even after replacing my rear bumper and 3 sensors, I always felt confident that my car was in great running order. condition. Even after replacing my rear bumper and 3 sensors, I always felt confident that my car was in great running order. More

Fantastic! Martin Hausen was concerned I had a safety issue…was given an immediate appointment! Martin Hausen was concerned I had a safety issue…was given an immediate appointment! More

I want for wheel alignment service which is $ 69. 99 but they can’t do it because they want to change all 4 tire before wheel alignment & they charge basic maintenance service which is 194.99 .. it’s 99 but they can’t do it because they want to change all 4 tire before wheel alignment & they charge basic maintenance service which is 194.99 .. it’s shows on my account 70,000 mile service Maintainance that $129 which include 4 wheel alignments,oil change & filter , replace front wiper .. they did not performed any service they said your cat will be ready with car wash.. I wait for more than 2 hours & they did not even car wash .. sorry to say that but very disappointed!! More

Thank you for another round of great service. Martin Rob and Eric are the best! Eric kindly drove me to my appointment and picked me up while my car was being repaired. Martin Rob and Eric are the best! Eric kindly drove me to my appointment and picked me up while my car was being repaired. More

Great customer service and communication from the Service Department. I will definitely use Infiniti of Melbourne Department. I will definitely use Infiniti of Melbourne More