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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
469 Reviews
Call Service Center (321) 316-6894

469 Reviews of INFINITI Of Melbourne - Service Center

Sort by
June 16, 2024

Excellent service. Muy satisfecha con el trato de atención al cliente, super rápido. Los recomiendo More

by angievv22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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Jun 17, 2024 -

INFINITI Of Melbourne responded

Angie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 15, 2024

Always a pleasant experience here. The staff a very courteous and professional which is why I keep coming back. More

by JRees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Jun 16, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 14, 2024

The service was excellent! I had absolutely no problem with anything, they really helped out and got me back on the road! More

by AUSTINSUEDE508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Jun 14, 2024 -

INFINITI Of Melbourne responded

Austin, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 14, 2024

Service was complicated but done correctly and on time. Good customer service and follow through More

by JKILLIAN7265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 13, 2024

Everyone in service, especially Adam Castle, was very polite and professional. They took care of a few issues with the card and returned it to my driveway. More

by bob.steciuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe drum
Report | Print
Jun 14, 2024 -

INFINITI Of Melbourne responded

Bob, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 12, 2024

Martin helped me and was very patient and polite. He answered all my questions. Also gave me his card incase I had any other questions. More

by MLASHERA1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Jun 12, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 11, 2024

Very professional! Great service. I feel that they are willing to do what’s in my best interest. More

by DKUBE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martian Hayden, Don Palanzi
Report | Print
Jun 12, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 08, 2024

It’s always a pleasant experience with the gentlemen at the service department. The lounge always clean and stocked with snack as we wait for our car. More

by KEVISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
Report | Print
Jun 08, 2024 -

INFINITI Of Melbourne responded

Kevisha, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 07, 2024

Martin the service tech was very helpful. He is top notch. It was easy to get an appointment, and Martin followed up regularly during the service process. More

by KKSMITHNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Jun 07, 2024 -

INFINITI Of Melbourne responded

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Jun 07, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 06, 2024

Infinity did not own their own battery although the word Infinity is written on the battery. More

by DBLXXFILES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Saraceno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone, 321-508-1336, so that I can address your concerns. Sincerely yours, Don Palanz, Service Director, Infiniti of Melbourne.

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