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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
424 Reviews
Call Service Center (321) 316-6894

424 Reviews of INFINITI Of Melbourne - Service Center

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May 17, 2024

I think my Rep Martin did a great job communicating and setting expectations, while also moving things along efficiently More

by GGSIMPSON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
May 17, 2024 -

INFINITI Of Melbourne responded

GG, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 17, 2024

The service department is impeccable. It is in part the reason I have stayed with an Infinity vehicle More

by CHRISTIANRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti Hausen
Report | Print
May 17, 2024 -

INFINITI Of Melbourne responded

Christian, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 17, 2024

Waiting was comfortable and entertaining, Robert was awesome. He was very explicit and quick to take care of the most needed service. More

by VILLE0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
May 17, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 16, 2024

They are always awesome never really have any problems with them and they are super nice people More

by BRANDONSHOFF933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Report | Print
May 17, 2024 -

INFINITI Of Melbourne responded

Brandon, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 15, 2024

It is always a pleasure to work with Rob Young! He’s knowledgeable, polite and friendly always. More

by MARYJOANNEKRAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob young
Report | Print
May 15, 2024 -

INFINITI Of Melbourne responded

Mary, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 13, 2024

BUYER BEWARE- hands down the worst experience I have ever had purchasing a vehicle. Zero communication, documents done incorrectly, promised a shipping date and were never able to ship the vehicle I had to More

by Nvespa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert dodge
Report | Print
May 13, 2024 -

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, (850) 368-4815, so that I can address your concerns. Sincerely yours, Joe Durm, General Manager, Infiniti of Melbourne.

May 13, 2024

I was greeted by Rob when I arrived. He was ready for me and made me feel very welcomed. He was constantly updating me on the status of the car servicing throughout the process. Rob is More

by BOBLAG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
May 13, 2024 -

INFINITI Of Melbourne responded

Bob, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 12, 2024

always great when I need to go. Rob gets me in and out on time More

by FLAJUNKMAN1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
May 12, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 11, 2024

Rob is an excellent service advisor. He was well prepared for my arrival, was clear about the work to be done, and had my car and the paperwork ready as promised. More

by RAVSANDY613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, service advisor
Report | Print
May 12, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 11, 2024

Great job and very professional. The waiting area was very accommodating and was asked many times if I would like a drink. More

by DEFINO006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin hausemen
Report | Print
May 12, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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