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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
424 Reviews
Call Service Center (321) 316-6894

424 Reviews of INFINITI Of Melbourne - Service Center

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May 29, 2024

Infinity Dealership has always kept my car in excellent condition. Even after replacing my rear bumper and 3 sensors, I always felt confident that my car was in great running order. More

by SMUDGE4412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
May 30, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 26, 2024

Fantastic! Martin Hausen was concerned I had a safety issue…was given an immediate appointment! More

by Linko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
May 26, 2024 -

INFINITI Of Melbourne responded

Linko, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 25, 2024

I want for wheel alignment service which is $ 69. 99 but they can’t do it because they want to change all 4 tire before wheel alignment & they charge basic maintenance service which is 194.99 .. it’s More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert lee
Report | Print
May 25, 2024 -

INFINITI Of Melbourne responded

Rick, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone, 321-508-1336, so that I can address your concerns. Sincerely yours, Don Palanz, Service Director, Infiniti of Melbourne.

May 25, 2024

Thank you for another round of great service. Martin Rob and Eric are the best! Eric kindly drove me to my appointment and picked me up while my car was being repaired. More

by REBECCASTOCKSTILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
May 26, 2024 -

INFINITI Of Melbourne responded

Rebecca, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 24, 2024

Infiniti of Melbourne does great work, I have 2 Infiniti and 1 Nissan Vehicle and they all get serviced here. Big shout out to Rob and Martin for always taking care of me and my cars! More

by Mario Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young, Martin Hausen, 5 stars each
Report | Print
May 24, 2024 -

INFINITI Of Melbourne responded

Mario, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 24, 2024

Great customer service and communication from the Service Department. I will definitely use Infiniti of Melbourne More

by QX50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
May 26, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 23, 2024

Martin had great communication and kept me updated every step of the way. Work was done professionally and in a very timely manner. Would definitely recommend More

by langleyc76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
May 23, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Joe Durm General Manager (850) 368-4815

May 21, 2024

Good service and good people in there highly recommend Martin super cool dude for real good job More

by fimmy20733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
May 21, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 19, 2024

My experience is always awesome when I visit Infiniti for service. It’s awesome. They definitely get 5 stars from me More

by JOHNR1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

INFINITI Of Melbourne responded

John, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

May 18, 2024

Top notch maintenance service advisors who are very helpful and pay attention to details. Their detail crew keeps our cars nice and clean also. Thank you! More

by REBECCASTOCKSTILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Advisors
Report | Print
May 18, 2024 -

INFINITI Of Melbourne responded

Rebecca, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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