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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
422 Reviews
Call Service Center (321) 316-6894

422 Reviews of INFINITI Of Melbourne - Service Center

Sort by
June 08, 2024

It’s always a pleasant experience with the gentlemen at the service department. The lounge always clean and stocked with snack as we wait for our car. More

by KEVISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
Report | Print
Jun 08, 2024 -

INFINITI Of Melbourne responded

Kevisha, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 07, 2024

Martin the service tech was very helpful. He is top notch. It was easy to get an appointment, and Martin followed up regularly during the service process. More

by KKSMITHNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Jun 07, 2024 -

INFINITI Of Melbourne responded

.

Jun 07, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 06, 2024

Infinity did not own their own battery although the word Infinity is written on the battery. More

by DBLXXFILES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Saraceno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone, 321-508-1336, so that I can address your concerns. Sincerely yours, Don Palanz, Service Director, Infiniti of Melbourne.

June 06, 2024

Martin is always very professional and attentive. Getting my service done there is always a good experience More

by NMOON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jun 07, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 05, 2024

Infiniti of Melbournes service is great. I love my vehicles comfort and reliability. It’s my third infinity and I don’t see my self owning anything else. More

by PALENC21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Joe Durm General Manager (850) 368-4815

June 04, 2024

Martin was a great service advisor with me. He was kind and friendly and tried to help me and every way. Great worker! More

by Netta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Jun 05, 2024 -

INFINITI Of Melbourne responded

Netta, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 03, 2024

Martin Hausen in the service department always takes great care of his customers and ensures they understand what needs to be done on the vehicle without high pressure sales tactic! Glad he’s my servic More

by ARBAPPLE4227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen, Don Palanzi
Report | Print
Jun 03, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 02, 2024

Consistent great service and customer experience. I always feel very comfortable when I am having work done on my vehicle. The staff is outstanding and perform fabulous work! More

by scolasin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen, Robert Young
Report | Print
Jun 02, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 01, 2024

Everyone is super nice. I made appointment via phone and they had no record but they still got me in. More

by PRRTHD01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

June 01, 2024

Martin is always a pleasure to interact with. He is very professional and explains all aspects of the service that I request and that, ultimately, he recommends. More

by STEVE.WARREN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Jun 01, 2024 -

INFINITI Of Melbourne responded

Steve, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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