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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
488 Reviews

488 Reviews of INFINITI Of Melbourne - Service Center

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December 16, 2024

Great Customer Service and attention to detail was very good. A bit inconvenienced by not having any loaners seeing the dealership was in the middle of changing ownership. More

by hillme1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Outstanding Service from Michael and Bob Doyle. No pressure at anytime to make a purchase More

by Tom
Recommend Dealer
Yes
Employees Worked With
Michael and Bob
December 05, 2024

I always have a positive experience when coming in for service, they treat me special and my car too! More

by KENTONPROPERTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin H.
December 02, 2024

Very friendly and helpful service. Will be coming back for all service needs in the future. More

by KARL.BRENTON423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

I've had the pleasure of working with Martin as my service advisor for some time now, and I can’t say enough good things about all of my experiences with him, including on the work that was done recen More

by SHAWRON.WHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

We had a great experience with the app patment, our rep, and the vehicle repair More

by JAYSILVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Martin was excellent in his service to me and overseeing my car. This is the best customer service I have received at an Infiniti dealership since I have owned my car. I will definitely return. More

by DONZA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

Easy to work with and accepts CarShield. Kept me updated on repairs. Martin was super More

by RROBBERSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
November 27, 2024

My seevice advisor is very knowledgable and friendly. They have great customer service as well. More

by JULIE_WOLSZCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

INFINITI Of Melbourne responded

Julie, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 27, 2024

Excellent customer service and satisfaction. He was a very prompt, personal, and professional representative. He showed a keen interest in ensuring a solution to my vehicle problem and made sure More

by michael.lazarus 9738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

INFINITI Of Melbourne responded

Michael, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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